Business and Administrative Intern - Strategy Analyst, CCO Strategy and Program Management

Rivian • Palo Alto, CA

1d

About The Position

Within the Chief Customer Officer (CCO) organization, the Strategy & Program Management team owns the cross-departmental, multi-quarter initiatives that move the KPIs that matter most to our customers and our business. We broker financial trade-offs between departments, shape SOPs across the customer journey, and ship validated impact. Because our team is small and every member runs a lane end-to-end, this group acts as a strategic launchpad for future functional leaders.

We are seeking a Strategy Analyst Intern for Summer 2027. In this role, you will work alongside our strategy leads to support and run real project lanes across our four core deliverables: multi-quarter strategic programs, cross-functional financial metrics, customer journey mapping, and leadership ad-hoc tasks. This role is built for a true self-starter—someone who sees blank space, jumps in to fill it, and actively seeks out ways to automate work and apply AI to solve business problems.

Requirements

• Current enrollment in a Bachelor’s degree program, majoring in Business Strategy, Finance, Entrepreneurship, or a closely related field, with an anticipated graduation date between Winter 2027 and Spring 2028.
• A strong academic record from a top-tier business program
• An innate self-starter mindset with the ability to navigate blank space, take ownership of ambiguous problems, and drive solutions with mentorship and guidance.
• Baseline understanding of corporate strategy, financial trade-offs, and customer journey concepts.
• Absolute requirement for high proficiency in Google Sheets and Google Slides to build structured models and clean presentation narratives.
• High AI fluency and an eager willingness to use AI tools and automation to increase speed and capability across team deliverables.
• Strong trade-off judgment and communication skills to collaborate effectively across multi-departmental initiatives.

Responsibilities

• Support multi-quarter strategic programs from intake to execution, helping track roadmaps, monitor P&L trade-offs, and align cross-functional stakeholders.
• Assist in quarterbacking key cross-functional financial metrics, analyzing data across departments to ensure the business hits target goals.
• Help map and refine the end-to-end Northstar customer journey, supporting the redesign and documentation of live SOPs across customer touchpoints.
• Execute high-priority, fast-turnaround ad-hoc strategic projects directly commissioned by CCO leadership.
• Support project portfolio management tracking and monitoring project handoff criteria as initiatives transition to functional teams.
• Actively identify work automation opportunities and apply AI fluency to streamline team workflows, automate routine tasks, and extract actionable business insights.
• Build dynamic strategic and financial models in Google Sheets, and translate cross-functional insights into executive-ready presentation decks using Google Slides.

What This Job Offers

• Career Level: Intern