Bus Analytics Mgr Sr

PNC Bank•Pittsburgh, PA

8d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Senior Manager within PNC's Technology Risk organization, you will be based in Pittsburgh, PA, Dallas, TX or Strongsville, OH. As a Business Analytics Sr. Manager will have the following responsibilities: Leading a team of analysts and managing complex business analytics initiatives. Leverage advanced analytics, machine learning, and AI-enabled insights to identify emerging risks, opportunities, and trends that support strategic decision-making. Partner with business, technology, and risk leaders to translate strategic objectives into analytics, machine learning, and AI-enabled solutions that improve decision quality and operational effectiveness. Establishing performance metrics, KPIs, and reporting frameworks. Presenting insights and recommendations to senior management. Overseeing data quality, governance, and analytics best practices. Managing project priorities, stakeholder communication, and analyst development. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. Leads development and execution of complex analytical solutions to meet business requirements. Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities. Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership. Directing, motivating, developing and managing the performance of the management team and key staff. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

Bachelor's degree in Business, Finance, Economics, Statistics, or related field.
Advanced experience with data analysis, reporting, and business intelligence tools (e.g., SQL, Power BI, Tableau).
Experience leading machine learning, predictive analytics, or data science initiatives.
Knowledge of Generative AI, LLM-based solutions, and AI-assisted decision-support tools.
Experience developing analytics products that drive measurable business outcomes.
Familiarity with AI governance, model risk management, and Responsible AI principles.
Experience partnering with technology organizations to implement analytics and AI solutions at scale.
Strong leadership and people-management experience.
Experience influencing business decisions through data-driven recommendations.
Lead the evaluation, development, and adoption of emerging analytics, machine learning, and artificial intelligence capabilities, identifying opportunities to improve risk management, operational efficiency, and business outcomes.
Excellent communication and presentation skills.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Nice To Haves

Analytical Thinking
Business Intelligence (BI)
Concept Development
Data-Driven Decision Making
Data Integration
Data Science
Market Research
People Management
Performance Metrics
Qualitative Research
Risk Management
Strategic Planning
Business Analytics
Business Case Justification
Effective Communications
Emerging Technologies
Organizational Savvy and Politics

Responsibilities

Leading a team of analysts and managing complex business analytics initiatives.
Leverage advanced analytics, machine learning, and AI-enabled insights to identify emerging risks, opportunities, and trends that support strategic decision-making.
Partner with business, technology, and risk leaders to translate strategic objectives into analytics, machine learning, and AI-enabled solutions that improve decision quality and operational effectiveness.
Establishing performance metrics, KPIs, and reporting frameworks.
Presenting insights and recommendations to senior management.
Overseeing data quality, governance, and analytics best practices.
Managing project priorities, stakeholder communication, and analyst development.
Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability.
Leads development and execution of complex analytical solutions to meet business requirements.
Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities.
Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership.
Directing, motivating, developing and managing the performance of the management team and key staff.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.