Business Analytics Lead - Data, Modeling & Analytics

PNC Bank•Pittsburgh, PA
•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's Data, Modeling & Analytics Retail Deposits and Household Analytics organization, you will be based in Pittsburgh, PA, Cleveland, OH or Tysons Corner, VA. Role Overview: Leverage advanced statistical and mathematical techniques to understand customer behavior, identify patterns, quantify business drivers, and uncover actionable opportunities. Lead the development of sophisticated analytical solutions that support strategic questions related to customer acquisition, engagement, retention, attrition, product adoption, household growth, and deposit performance. Determine the optimal analytical approach for each business problem by evaluating methodological assumptions, tradeoffs, statistical validity, interpretability, scalability, and business applicability.

Requirements

  • Bachelor's degree in Statistics, Mathematics, Economics, Operations Research, Data Science, Computer Science, Engineering, or a related quantitative discipline.
  • Advanced proficiency in SQL and/or Python, and data visualization tools such as Tableau
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Analytical Thinking
  • Business Acumen
  • Business Analytics
  • Consulting
  • Decision Making and Critical Thinking
  • Effective Communications
  • Emerging Technologies

Nice To Haves

  • Advanced degree preferred.
  • Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Responsibilities

  • Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions.
  • Serves as mentor to more junior employees.
  • Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
  • Determining the optimal analytic approach and supporting development, implementation and enhancements.
  • Assists peers with guidance on analytic approaches related to more complex solutions.
  • Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
  • Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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