Business Analyst with Utilities Domain
About The Position
The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel.
Requirements
- Experience in Utilities domain knowledge (Billing, Metering & Invoicing)
- Experience in Web & mobile portals development
- Experience as a business analyst with stakeholder management, facilitation.
- Experience with Agile tools such as Jira, Azure DevOps, or similar.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Nice To Haves
- Experience working in large-scale Agile environments, gathering business requirements.
Responsibilities
- Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
- Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
- Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
- Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
- Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
