Business Analyst

TC Energy • Houston, TX

22h • Hybrid

About The Position

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity The successful applicant will drive TC Energy's commercial operations and customer service excellence by leading a business processes team. You'll ensure seamless collaboration across internal business units, external customers, and IT resources to design, implement, and maintain cutting-edge nomination, scheduling, invoicing, contracting, gas allocations, gas accounting and electronic bulletin board systems that meet today's dynamic natural gas market demands. What you'll do Provide technical and business process leadership for all supported systems and customer interfaces Collaborate with internal and external stakeholders to analyze business needs and translate them into application and operational requirements, coordinate system, user, and requirements acceptance testing Lead the design, implementation, and maintenance of business processes for allocations and invoicing across all TC Energy US natural gas pipeline assets Serve as a strategic thinker with vision for system design solutions; demonstrate strong working knowledge of contracts, nominations, scheduling, allocations, invoicing and accounting functions Work independently with minimal direction while providing insights into cross-functional teams across Gas Control, Measurement, Accounting, Contracts, Nominations, and Scheduling units Act as liaison between Commercial Services and IT to resolve issues and provide technical direction Partner with Commercial Leaders on team-leading initiatives, including internal and external training development and delivery

Requirements

• Bachelor's degree in Business, Business Analysis, Computer Science, Accounting, or related field
• Minimum of 3-5 years of relevant industry experience
• Strong analytical and technical skills
• Thorough understanding of North American energy markets, company tariffs, gas physical flow, customer base, 24/7/365 service obligations, NAESB standards, and FERC regulations
• Ability to lead commercial initiatives by coordinating resources across business groups, facilitating requirements definition, communicating specifications to IT, and managing projects through implementation
• Demonstrated ability to build and maintain effective working relationships across departments
• Exceptional customer service skills (internal and external)
• Results-oriented with strong expertise in team facilitation, collaboration, negotiation, process mapping, problem-solving, stakeholder management, and project management
• Advanced facilitation skills with ability to lead efficient meetings and gather critical information for decision-making
• Proven project management capabilities including needs assessment, planning, and execution
• Professional communication and relationship management across all stakeholder groups
• Excellent written and oral presentation skills; ability to design and deliver training to diverse audiences
• Demonstrated self-sufficiency, self-motivation, and technical proficiency across multiple functions
• Ability to remain calm, focused, and effective under high-pressure circumstances
• Strong capability to manage multiple concurrent projects with competing priorities
• Active listening and observation skills with ability to translate knowledge into appropriate action
• Strong ability to query and manipulate data from databases in support of tariff files, data requests and commercial support

Nice To Haves

• Experience with Microsoft Power tools primarily Power BI for reporting and data visualization
• Proficiency in SQL is highly desired

Responsibilities

• Provide technical and business process leadership for all supported systems and customer interfaces
• Collaborate with internal and external stakeholders to analyze business needs and translate them into application and operational requirements, coordinate system, user, and requirements acceptance testing
• Lead the design, implementation, and maintenance of business processes for allocations and invoicing across all TC Energy US natural gas pipeline assets
• Serve as a strategic thinker with vision for system design solutions; demonstrate strong working knowledge of contracts, nominations, scheduling, allocations, invoicing and accounting functions
• Work independently with minimal direction while providing insights into cross-functional teams across Gas Control, Measurement, Accounting, Contracts, Nominations, and Scheduling units
• Act as liaison between Commercial Services and IT to resolve issues and provide technical direction
• Partner with Commercial Leaders on team-leading initiatives, including internal and external training development and delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees