Business Analyst

Lumen Solutions Group Inc.•Austin, TX

About The Position

These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Troubleshoots and consults on system problems and develops workable solutions. Develops training curricula and conducts formal training sessions covering assigned system modules. Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT). Reviews technical instructions to system users and provides feedback to business leads. Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners. Reviews and analyzes system dual participation records.

Requirements

8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.).
Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.
Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
Familiar with industry standard business process mapping, and reengineering.
Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
8 Years Required Experience: Troubleshoots and consults on system problems and develops workable solutions.
8 Years Required Experience: Develops training curricula and conducts formal training sessions covering assigned system modules.
8 Years Required Experience: Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).
8 Years Required Experience: Reviews technical instructions to system users and provides feedback to business leads.
8 Years Required Experience: Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.
8 Years Required Experience: Reviews and analyzes system dual participation records.
8 Years Required Experience: Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
8 Years Required Experience: Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
8 Years Required Experience: Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
8 Years Required Experience: Track progress to ensure project deliverables are completed on time.
8 Years Required Experience: Develop and complete test plans to validate solutions.
8 Years Required Experience: Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
8 Years Required Experience: Provides guidance and explains processes to interested groups and team members.
8 Years Required Experience: Provides quality customer service by responding to all inquiries and requests promptly.
8 Years Required Experience: Reviews Sprint summary reports.

Nice To Haves

State WIC or WIC Local Agency experience

Responsibilities

Troubleshoots and consults on system problems and develops workable solutions.
Develops training curricula and conducts formal training sessions covering assigned system modules.
Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).
Reviews technical instructions to system users and provides feedback to business leads.
Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.
Reviews and analyzes system dual participation records.
Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
Track progress to ensure project deliverables are completed on time.
Develop and complete test plans to validate solutions.
Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
Provides guidance and explains processes to interested groups and team members.
Provides quality customer service by responding to all inquiries and requests promptly.
Reviews Sprint summary reports.