ITS15 - Business Analyst

State of Michigan • Lansing, MI

8d • Hybrid

About The Position

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services. This position is with the Agency Services area of DTMB. As an Expert IT Specialist Business Analyst (ITS-BA) supporting the MDHHS Office of Child Support, the employee performs a complete range of assignments supporting the technical needs of both internal and agency partner business areas. This includes business needs analysis, requirements elicitation, solution evaluation, solution impact analysis, as-is and future state process mapping, gap analysis, work definition and estimation, implementation support, and release management and maintenance support. In the role of ITS-BA for Child Support, the employee develops and maintains a working knowledge of the Child Support agency partner business needs, priorities, supporting IT systems, and data management. This allows the employee to act as a liaison with DTMB and other partners, providing analysis that considers the needs of Child Support and offering guidance related to competing priorities and cross-agency impacts. The ITS-BA will develop relationships with Child Support agency partner executive management and program leads, often participating in strategic discussions to assist with analysis and impact topics for consideration. DTMB does not participate in STEM-OPT.

Requirements

• Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
• Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.
• An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.
• At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12.
• Apply for this position online via NEOGOV.
• Attach a resume identifying specific experience and dates of employment.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s).
• Provide proof of eligibility to work in the United States within three business days of beginning employment.
• Submit proof of your legal right to work in the United States.

Nice To Haves

• The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate.

Responsibilities

• Perform business needs analysis.
• Elicit requirements.
• Evaluate solutions.
• Conduct solution impact analysis.
• Map as-is and future state processes.
• Perform gap analysis.
• Define and estimate work.
• Provide implementation support.
• Provide release management and maintenance support.
• Develop and maintain working knowledge of Child Support agency partner business needs, priorities, supporting IT systems, and data management.
• Act as a liaison with DTMB and other partners.
• Provide analysis considering the needs of Child Support.
• Provide guidance related to competing priorities and cross-agency impacts.
• Develop relationships with Child Support agency partner executive management and program leads.
• Participate in strategic discussions to assist with analysis and impact topics.

Benefits

• This position may be eligible for a sign-on bonus of up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior