Business Analyst

CampusWorks, Inc. • Springfield, OH

19d • Onsite

About The Position

We are seeking a highly motivated Business Analyst to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Bring your strong communication skills, passion for process improvement, and professional business analyst experience to assist our client campus in implementing enterprise data and reporting solutions to improve business processes and operational excellence. You’ll collaborate across the university to implement efficient enterprise data and reporting solutions to manage business processes.
Onsite Requirement: Monday-Friday

Requirements

• Bachelor's degree, 2-4 years of relevant experience analyzing business processes
• Experience with SoftDocs or similar Enterprise Content Management tools such as OnBase, Hyland, Kuali Build
• Strong MIS experience, particularly database management systems
• Ability to create and follow detailed project plans and to guide others involved in projects
• Ability to document business processes, evaluate process efficiency and recommend process improvements
• Excellent communication and collaboration skills
• Detail oriented and able to develop innovative ideas with minimal supervision
• Excellent organizational and time management skills

Nice To Haves

• Experience with opening Ellucian Cases and navigate support and escalation processes, as needed, to gain insight or resolved issues
• Experience with Unidata or Unibasic query language
• Experience with a Student Information System such as Colleague
• Experience with Ellucian Experience and Ethos

Responsibilities

• Consult with the current campus partners to review current or new business processes to determine how our enterprise applications can support and improve these processes
• Analyze existing systems and processes to identify areas for improvement or optimization
• Collaborate with cross-functional teams including academic departments and administration, to align systems with organizational goals
• Develop and implement data management strategies for efficient and secure handling of academic and administrative data
• Ensure compliance with data protection regulations and best practices
• Protect and ensure the stability and integrity of the institutional business systems
• Evaluate potential risks to the service and applications, develop mitigation plans and recommendations, facilitate decisions.
• Respond to and resolve incidents reported by end users regarding our Enterprise Applications
• Provide monitoring, troubleshooting and management of enterprise applications
• Create and maintain documentation related to services, solutions, and interfaces
• Provide training, documentation, communication, and facilitate testing for major projects or releases

Benefits

• Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
• Meaningful work.
• A CEO who cares.
• A virtual and onsite workplace.
• Flexibility.
• A company that gives back.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees