Business Analyst

Lumen Solutions Group Inc.Austin, TX
Onsite

About The Position

The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division’s Solicitation Review System’s re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment. The Compliance and Quality Control (CQC) Division is undertaking a project involving transforming the existing Solicitation Review System from its current architecture—built using Microsoft PowerAutomate, Microsoft Forms, Excel-based data storage, and PowerBI visualizations—into a redesigned workflow and data management system built on Jotform. The contractor will serve as the Business Analyst, providing structured requirements gathering, documentation, gap analysis, validation, and testing support. The contractor will be responsible for coordinating and leading any requirements gathering meetings with CQC staff. The project involves collaboration with the Senior Systems Advisor, who will be responsible for system design and development.

Requirements

  • 4-7 years of experience in the field or in a related area as a senior Business Analyst (Technical).
  • Familiar with standard concepts, practices, and procedures within a particular field.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • A certain degree of creativity and latitude is required.
  • Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
  • 2+ years of experience as a data analyst analyzing raw data using Excel, Tableau, etc.
  • Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.
  • Familiar with industry standard business process mapping, and reengineering.
  • Candidate must have government experience.
  • Candidate must have experience in similar projects as reflected in their job details or project descriptions on their resume.
  • Candidate must be available for in-person interview in Austin, TX.
  • Knowledge of BABOK Guide principles, including elicitation, requirements analysis, and validation.
  • Knowledge of gap analysis methodologies—comparing current state vs. desired state and identifying missing capabilities.
  • Knowledge of the capabilities and limitations of computer systems or management information systems.
  • Knowledge of process or systems analysis and design work.
  • Knowledge of the Software Development Lifecycle (SDLC).
  • Skill in defining all types of requirements, functional specifications, and other deliverables.
  • Skill in policy interpretation and translating regulations into system requirements.
  • Skill in requirements elicitation techniques such as techniques such as interviews, workshops, document analysis, observation, and surveys.
  • Skill in working collaboratively and cooperatively with colleagues and in building consensus.
  • Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of personnel in governmental entities.
  • Skill in troubleshooting, performance tuning, and problem-solving.
  • Skill in verbal, written, and presentation communication.
  • Skill in Microsoft Excel.
  • Ability to create clear, complete, and actionable requirements documentation.
  • Ability to build consensus across multiple teams.
  • Ability to ensure accuracy in documenting system functionality and regulatory requirements.
  • Ability to identify compliance gaps and propose feasible solutions.
  • Ability to adapt effectively to evolving regulations and system complexities.
  • Ability to build trust and maintain relationships across technical and business teams.
  • 7 years Required Business analysis experience, including requirements elicitation and documentation, gap analysis, and testing.

Nice To Haves

  • 5 Preferred Microsoft Excel
  • 5 Preferred PowerBI
  • 5 Preferred PowerAutomate
  • 1 Preferred Jotform

Responsibilities

  • Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team.
  • Coordinate, schedule, and lead all requirements-gathering meetings.
  • Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI.
  • Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System.
  • Update and maintain requirements documentation throughout the life of the project.
  • Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status.
  • Prepare solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
  • Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
  • Serve as the Business Analyst, providing structured requirements gathering, documentation, gap analysis, validation, and testing support.
  • Coordinate and lead any requirements gathering meetings with CQC staff.
  • Support the Senior Systems Advisor during development.
  • Provide user manual covering the new system for all user roles.
  • Perform business analysis work to support the Compliance and Quality Control Division’s Solicitation Review System’s re-write project.
  • Partner with business owners throughout product planning, requirements definition, and delivery cycles.
  • Analyze complex technical and business processes, identify efficiencies, and prioritize needs.
  • Coordinate the gathering, development, documentation, and verification (testing) of requirements.
  • Analyze raw data using Excel, Tableau, etc.
  • Review, analyze, and evaluate business systems and user needs.
  • Formulate systems to parallel overall business strategies.
  • Perform business process reengineering and identify new applications of technology to business problems to make business more effective.
  • Perform industry standard business process mapping and reengineering.

Benefits

  • Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
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