Business Analyst L4(Contract)

Wipro • Minneapolis, MN

6h

About The Position

Wipro Limited is seeking a Business Analyst (L4) for a contract role. The purpose of this role is to act as a liaison between the customer and the Wipro delivery team, analyzing customer requirements and ensuring the right solutions are developed. This involves gathering requirements, coordinating with client engagement partners, detailing scope documents, constructing workflow charts, and engaging with internal teams like project managers, pre-sales, and tech leads to formulate responses to RFPs/RFIs. The Business Analyst will also communicate the financial and operational impact of changes, conduct periodic reviews with customers, and empower them through demonstrations and presentations of proposed solutions. Additionally, the role involves engaging with the delivery team to ensure proposed solutions meet customer needs, supporting the Project Manager in solution delivery, and building domain expertise to contribute to Wipro's knowledge repository. This includes writing whitepapers, identifying use cases, and conducting market research.

Requirements

• AI Cognitive skills
• 5-8 Years of experience

Responsibilities

• Customer requirements gathering and engagement
• Interface and coordinate with client engagement partners to understand RFP/RFI requirements
• Detail scope documents, functional & non-functional requirements, features etc. ensuring all stated and unstated customer needs are captured
• Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements
• Engage and interact with internal teams (project managers, pre-sales team, tech leads, architects) to design and formulate accurate and timely response to RFP/RFIs
• Understand and communicate the financial and operational impact of any changes
• Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/RFI and accordingly instructing delivery team to make changes in the design
• Empower the customers through demonstration and presentation of the proposed solution/prototype
• Maintain relationships with customers to optimize business integration and lead generation
• Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers
• Engage with delivery team to ensure right solution is proposed to the customer
• Periodic cadence with delivery team to provide them with customer feedback/inputs on the proposed solution
• Review test cases to check 100% coverage of customer requirements
• Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer
• Deploy and facilitate new change requests to cater to customer needs and requirements
• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
• Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate
• Use data modeling practices to analyze findings and design, develop improvements and changes
• Ensure 100% utilization by studying systems capabilities and understanding business specifications
• Stitch the entire response/solution proposed to the RFP/RFI before its presented to the customer
• Support Project Manager/Delivery Team in delivering the solution to the customer
• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
• Ensure Customer Satisfaction through quality deliverable on time
• Build domain expertise and contribute to knowledge repository
• Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical
• Write whitepapers/research papers, point of views and share with the consulting community at large
• Identify and create use cases for different projects/accounts that can be brought at Wipro level for business enhancements
• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed