Business Analyst

Berkshire Hathaway GUARD Insurance Companies•New York, NY

9d•Hybrid

About The Position

We are seeking a detail-oriented and strategic EDI Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization. This role will be pivotal in driving our externally facing portal’s evolution, ensuring usability, scalability, reliability, and performance.

Requirements

Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
4+ years of experience in a business analyst role or relevant experience.
Strong understanding of business process modeling, data analysis, and requirements gathering.

Nice To Haves

Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.

Responsibilities

Monitor daily EDI transactions (e.g., FROI/SROI for Workers’ Compensation) to ensure accurate and compliant reporting to insurance/state bureaus.
Review and resolve rejected transactions by identifying root causes, coordinating fixes, and preventing recurrence.
Ensure adherence to IAIABC standards, state‑specific rules, and trading partner requirements.
Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
Partner with Claims teams to clarify internal errors, explain system actions, and support reporting triggers.
Translate business rules/needs into functional specifications and user stories.
Conduct gap analysis and identify areas for process improvement and optimization.
Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
Develop and maintain dashboards, reports, and KPIs to monitor business performance.
Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
Coordinate with QA
Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.