Business Analyst - Provider Enrollment

Noridian Healthcare Solutions, LLC•Fargo, ND

2d•$25 - $41•Remote

About The Position

The Business Analyst supports the organization in addressing complex healthcare situations. The role applies operational expertise and works with cross-functional teams to identify, evaluate, and solve business problems, improve current and future contract operations, enhance efficiency, and support informed, data-driven decisions. The position is eligible for remote work from home, but the employee’s physical work location must be in one of the 50 states or the District of Columbia. The Business Analyst leads development of project scope, requirements, and business objectives and supports implementation of operational and technical initiatives. The role researches system and application issues, monitors availability and updates, develops test plans and cases, coordinates operational changes, conducts research and analysis, and recommends solutions. It also maintains process documentation, dashboards, and reports; serves as a liaison between operations and technical teams; collaborates with internal and external stakeholders; participates in workgroups; and may support training and mentorship.

Requirements

Associate degree in information technology, business, or a related field, or equivalent work experience.
Analytical skills.
Problem-solving skills, including identifying root causes, developing corrective action plans, and implementing them successfully.
Knowledge of the business requirements solicitation process.
Experience participating in, writing, or managing projects.
Advanced PC skills, including working knowledge of Microsoft Office Suite.
Excellent written and verbal communication and presentation skills.
Knowledge of healthcare-industry regulatory requirements or guidance, such as state, government, or commercial requirements.

Nice To Haves

Bachelor’s degree in information technology, business, or a related field.
Project management certification.
Knowledge and experience with technical applications and testing methodologies.
Knowledge of healthcare-industry regulatory requirements or guidance, such as state, government, or commercial requirements.
Ability to work accurately and achieve operational goals under tight deadlines.
Experience using data visualization tools similar to Power BI or Tableau.

Responsibilities

Lead development of scope, requirements, and business objectives and support implementation of operational and technical projects or initiatives to improve efficiency.
Identify, research, and analyze system or application issues and opportunities to minimize disruption.
Monitor, assess, and communicate system and application availability or updates affecting the team.
Develop test plans and test cases based on variable requirements; coordinate and conduct testing when applicable.
Lead coordination and implementation of tasks supporting operational changes.
Conduct internal or external research and recommend solutions.
Perform basic analysis to identify, recommend, and support implementation of data-driven solutions.
Build relationships with subject matter experts across departments to communicate business needs effectively.
Collaborate with IT, Continuous Improvement, other divisions, and other areas of Noridian to meet operational goals.
Develop, maintain, and optimize business process documents, dashboards, and reports.
Maintain and apply operational and technical knowledge and requirements to serve as a liaison between operations and technical teams.
Represent the organization in internal and external workgroups, contribute to discussions, and share workgroup outcomes with the team and organization.
Provide or support role-specific training and mentorship as needed.
Perform other duties as assigned.
Perform duties in accordance with Noridian values, policies, procedures, Segregation of Duties Principles, HIPAA, security and privacy requirements, CMS requirements, the Noridian Compliance Program, and applicable laws and regulations.