Business Analyst

Echo Global Logistics•Greenfield, IN

1d•Hybrid

About The Position

The Business Analyst is a key member of the corporate support organization, responsible for delivering actionable analytics and supporting execution of strategic operational initiatives. This hybrid role combines business intelligence, governance support, and structured project coordination across Continuous Improvement (CI), onboarding, operational standardization, and emerging AI initiatives. The position is designed to provide immediate organizational impact while serving as a developmental pathway into advanced analytics, project leadership, and operational strategy roles.

Requirements

Bachelor’s degree in Business, Supply Chain, Data Analytics, Operations Management, or related field preferred.
2–5 years of experience in business analytics, reporting, project coordination, or operational support roles.
Experience within logistics, supply chain, transportation, warehousing, retail, or service operations environments preferred.
Advanced proficiency in Microsoft Excel and business analytics tools.
Experience building dashboards and reporting solutions using Power BI and/or Tableau.
Strong analytical and problem-solving capabilities with the ability to interpret operational data.
Excellent organizational and communication skills with the ability to work across all organizational levels.
Ability to manage multiple priorities in a fast-paced operational environment.
Familiarity with governance reporting, KPI management, and operational performance tracking.

Nice To Haves

Tableau certification or equivalent BI platform experience.
Exposure to project coordination, Agile frameworks, or Continuous Improvement methodologies.
Experience supporting operational governance or strategic business initiatives.

Responsibilities

Develop and maintain performance dashboards and reporting tools using Power BI, Tableau, and Excel.
Analyze labor, productivity, service, and operational KPI trends to identify risks, opportunities, and performance gaps.
Conduct root cause analysis to support governance reviews, corrective actions, and continuous improvement initiatives.
Translate complex datasets into clear, actionable insights for executive and operational stakeholders.
Standardize reporting methodologies and KPI definitions across sites and functions to improve consistency and decision-making accuracy.
Support forecasting, labor planning, and operational performance analysis initiatives.
Coordinate execution activities for CI initiatives, RCCA programs, onboarding projects, SOP development, and AI pilot implementations.
Develop and maintain project charters, timelines, action trackers, and status reporting tools.
Facilitate communication and follow-up accountability across cross-functional teams.
Prepare governance materials including KPI scorecards, executive summaries, meeting decks, and project updates.
Track milestones, identify risks, and escalate issues to support on-time project delivery.
Support structured project execution using Agile and continuous improvement methodologies.