Business Analyst- RESTful API

CGI•Dallas, TX

1d•Remote

About The Position

We are seeking a skilled Business Analyst to support a backend engineering team that designs and builds RESTful APIs in a large e-commerce environment supporting our client's customer facing applications. This role partners closely with Product Owners, Engineers, QE, and DevOps to translate business needs into clear, testable requirements that drive scalable, cloud‑containerized and cloud-native services. We're a close-knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you're looking for an inclusive place where you're empowered to chart your own path, then we'd love to meet you. This position can be located remotely anywhere in the U.S with the client based in Dallas, Texas. Ad-hoc travel may be required.

Requirements

Experience as a Business Analyst supporting backend or API‑centric teams
Hands‑on experience with API testing and ability to understand API contracts is required
Strong understanding of RESTful API design and integration patterns
Working familiarity with AWS cloud concepts and services (e.g., API Gateway, Lambda, CloudWatch, IAM)
Experience working in Agile/Scrum environments
Strong analytical, documentation, and communication skills
Curious mindset with ability to use AI tools with increasing efficiency

Nice To Haves

Airline domain experience preferred

Responsibilities

Analyze business and technical requirements and write high‑quality user stories for backend RESTful services
Define functional and non‑functional requirements, including performance, security, scalability, and observability
Break down epics into well‑defined, testable stories with clear acceptance criteria including what can be automated for testing.
Grasp upstream and downstream dependencies and system architecture to sequence work most efficiently
Review and validate API contracts (OpenAPI/Swagger) to ensure clarity and alignment with business intent
Support API testing and validation using tools like Postman
Review logs, analyze and troubleshoot errors
Participate in Agile ceremonies and support delivery through testing, defect triage, and release readiness
Collaborate with backend engineers, QE, DevOps, and downstream partners across integrated systems

Benefits

Competitive compensation including profit participation program
Comprehensive medical, dental, and vision benefits
Basic life and accidental death & dismemberment insurance
Matching contributions through 401(k) plan, and CGI share purchase plan
Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
10 paid holidays per year
At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
Bereavement leave, ranging from 1 to 7 days per year based on relationship.
Paid jury duty leave, up to time summoned
Learning opportunities and tuition assistance
Wellness and Well-being programs