Business Analyst

Vancouver Coastal HealthVancouver, BC
CA$39 - CA$56Onsite

About The Position

Come work as a Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Business Analyst to join the Business Support & Administration Team. Apply today to join our team! As a Business Analyst with Vancouver Coastal Health you will: Be responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices. Support strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods. Customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes. Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Requirements

  • Master’s Degree in Business Administration or Information Technology or related field, plus three (3) years’ recent, related experience in data analysis and system quality management, including the use of querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases, or an equivalent combination of education, training and experience.
  • Strong statistical skills to analyze data and information.
  • Strong knowledge of quality processes.
  • Strong facilitation and education skills.
  • Ability to communicate effectively with all levels of staff and management.
  • Ability to function in both a long-term strategic perspective and short-term operational perspective.
  • Comprehends broad implications of business decisions.
  • Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
  • Innovative and results oriented.
  • Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
  • Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
  • Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
  • Ability to work effectively in both self-directed and team environments.
  • Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
  • Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data.
  • Ability to gather, summarize and report information in a clear and concise manner.
  • Physical ability to perform the duties of the role.

Responsibilities

  • Analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices.
  • Supporting strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods.
  • Customizing reporting to suit departmental business needs and advising management on recommendations for improving internal and external processes.
  • Monitoring and advising on the performance of the quality management system, producing data and reporting on performance, measuring against set indicators.

Benefits

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff
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