Business Analyst (FIN-Ops-Technology Solutions)
About The Position
We have an exciting opportunity to join our team as a Business Analyst. In this role, the successful candidate as the Business Analyst supports the ongoing health, optimization, and change management of financial systems and applications that enable ERP operations and user support. The role requires advanced data fluency and the ability to mine complex datasets; develop accurate queries, reports, and analytics; identify trends and anomalies; and translate findings into actionable business insights. The Business Analyst also documents business and application processes, develops clear requirements, evaluates proposed solutions and risks, and performs quality assurance testing and post-implementation validation. Working closely with Finance Technology colleagues, functional owners, stakeholders, and Medical Center Information Technology (MCIT), the role helps ensure that system and process changes meet business, operational, and user needs. Success requires strong analytical, communication, customer service, and organizational skills, as well as the ability to manage competing priorities and deliver timely, effective solutions in a fast-paced, deadline-driven environment.
Requirements
- Bachelors degree in Accounting, Finance, Economics or Business Administration or Management.
- A minimum of 2 years of work experience in business process analysis, financial or data analysis or related tasks.
- Analytical and computer skills to support the analysis, documentation and recommendations for improvements of processes across the finance enterprise.
- Solid communication skills that enable the individual to perform interviews with individuals, gather and interpret information as well as convey messages and findings concisely to relevant parties throughout the organization.
- Detail oriented and able to work independently and within a team on multiple projects simultaneously.
- Intermediate working knowledge of Microsoft Office, with a strong emphasis on Excel, Word and Visio.
Nice To Haves
- Education experience with respect to computer applications and or computer science is a plus, but not required.
- Experience with PeopleSoft Query and Alteryx/Tableau is desired, but not required.
- Experience with financial reporting, purchasing and payables, audit, compliance, and end-user training.
- Demonstrated professionalism, responsiveness, respect, and a strong customer service orientation.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Responsibilities
- Support assigned projects and initiatives by completing business analysis deliverables, coordinating activities, tracking action items, and meeting established timelines.
- Document current- and future-state business and application processes, including integrations, dependencies, controls, and potential impacts.
- Lead meetings and presentations for assigned initiatives; prepare agendas and meeting materials, document decisions and action items, and coordinate timely follow-up.
- Participate in cross-training and collaborative data analysis to strengthen team knowledge, coverage, and continuity.
- Develop, maintain, and evaluate business process and application documentation throughout the change management lifecycle, including Business Requirements Documents (BRDs) for proposed customizations, implementations, and integrations.
- Collaborate with MCIT analysts and developers to ensure technical designs and system builds meet approved business and functional requirements.
- Develop effective, risk-based test plans that identify appropriate business processes, data, scenarios, expected results, and critical testing criteria.
- Document business process and application risks and assess the potential operational impact of proposed process and system changes.
- Manage enhancement, defect, and service requests across assigned portfolios in collaboration with team members. Maintain accurate information in the change management reporting tool, monitor request progress, and support timely and effective resolution.
- Analyze relevant data to determine the scope, severity, and business impact of reported defects and to identify data changes required for service requests before tickets are submitted to MCIT.
- Perform recurring and ad hoc reporting and analytical work to support operational decisions, project delivery, and post-implementation monitoring, as applicable.
- Research, classify, validate, and analyze large datasets to resolve business problems, identify trends, and communicate actionable findings.
- Develop, test, validate, and document queries for assigned projects and team initiatives to ensure results are accurate, reliable, and appropriate for their intended use.
- Serve as a data subject matter expert (SME), providing team members with analytical guidance and data support for projects and initiatives.
Benefits
- financial security benefits
- a generous time-off program
- employee resources groups for peer support
- holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
