Business Analyst

Development InfoStructure • Washington, DC

5d • Hybrid

About The Position

The Business Analyst is the bridge between FMCSA stakeholders and the contractor delivery team, translating mission needs from the Office of the Chief Digital and Information Officer (OCDIO) and the RICE program owners into well-formed user stories, acceptance criteria, and process models that the development team can build against on the BOAT low-code platform.

Requirements

• Bachelor's degree required in Business, Information Systems, Computer Science, Public Administration, or a related field.
• Equivalent combinations of professional certifications and demonstrated federal business analysis experience will be considered in place of a degree.
• Five or more years of professional business analysis experience, with a minimum of three years on federal IT efforts.
• Demonstrated experience authoring user stories, acceptance criteria, and Product Backlogs in JIRA for agile software delivery.
• Demonstrated experience facilitating Discovery and backlog refinement sessions with federal product owners and end users.
• Experience producing process models, wireframes, and workflow diagrams for case management or workflow-driven applications.
• Working knowledge of JIRA and Confluence for backlog, story, and documentation management.
• Familiarity with process modeling notation such as BPMN, and wireframing tools such as Figma, Balsamiq, or Visio.
• Familiarity with REST APIs and integration patterns at a requirements and acceptance-criteria level.
• Familiarity with FISMA, NIST SP 800-53 privacy controls, and Sensitive PII handling expectations for federal IT systems.
• Working knowledge of agile-scrum delivery as practiced within federal IT modernization programs.
• Must pass and maintain the background investigation required by DOT and FMCSA for contractor personnel with access to Sensitive PII, consistent with DOT Order 1630.2B.
• Completion of annual DOT Security Awareness Training and any FMCSA-mandated specialized training.
• U.S. citizenship may be required, consistent with FMCSA contractor policy and access to Sensitive PII systems.
• Execution of the Non-Disclosure Statement (NDS) before assignment.

Nice To Haves

• Experience supporting low-code or BOAT platform implementations is preferred (for example, Appian, Pega, ServiceNow, Microsoft Power Platform, OutSystems, Mendix, or Unqork).
• IIBA Certified Business Analysis Professional (CBAP) or Certification of Capability in Business Analysis (CCBA).
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM).
• IIBA-AAC (Agile Analysis Certification) or PMI Professional in Business Analysis (PMI-PBA).

Responsibilities

• Lead in-person Discovery sessions with FMCSA stakeholders to capture existing functionality, workflows, and the outcomes expected by the Government for the Crash Causal Factors Program Proof of Concept.
• Document current-state and target-state business processes that flow through the Initial Incident Form, Record Locator Number, CCFP Record, and CCFP Analysis Datamart.
• Interview MCSAP Inspectors, CMV Data Analysts, and other named user personas to capture role, task, and information needs.
• Identify dependencies on SafeSpect, State PCR Repository, ELD data, and downstream consumers such as TruData.
• Decompose epics and features into well-formed user stories with clear acceptance criteria.
• Maintain epics, features, and user stories in FMCSA's JIRA requirements repository as directed by the Government Project Manager.
• Author and refine the Story Map and prioritized Product Backlog deliverables.
• Run two-week discovery and backlog grooming sessions at the start of each Application Onboarding and Sustainment option period.
• Produce process models and workflow diagrams for the case handling workflow.
• Develop wireframes and screen flows for the web-facing intake.
• Document role-based access expectations per persona.
• Contribute to the high-level design during Discovery.
• Define acceptance criteria for each user story before development starts and confirm sign-off conditions with the Product Owner.
• Coordinate User Acceptance Testing planning and execution, including test scenario authoring, data preparation, and defect triage.
• Drive defect resolution with developers and verify fixes against the original acceptance criteria.
• Surface testability gaps, ambiguous requirements, and risks during sprint planning.
• Participate in sprint planning, daily standups, sprint reviews, retrospectives, and backlog refinement as a member of the single integrated software development team.
• Lead Sprint Demos for business stakeholders, capture feedback, and route changes back to the backlog.
• Coordinate with the Government Project Manager and Product Owner on requirement prioritization and trade-offs.
• Maintain decision logs, action items, and meeting minutes for the IPT.
• Contribute to the Detailed Technical Design Document and User Guide deliverables.
• Maintain a current data dictionary and process inventory for applications onboarded onto the BOAT platform.
• Support the Monthly Progress Report by providing requirement-side status and risk inputs.
• Respond to ad-hoc Government data calls related to scope and requirements coverage.

Benefits

• AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level