Business Analyst

Hard Rock Digital•United States, FL
•Hybrid

About The Position

Hard Rock Digital is building the best online sportsbook, casino, and social casino company in the world. We are seeking a curious and pragmatic Business Analyst who thrives on variety and is energized by solving diverse problems across the business. This role involves ad-hoc initiatives across the company, working alongside Project Managers to clarify ambiguity and help teams deliver meaningful outcomes. The ideal candidate asks 'why' and 'what if,' can balance deep analytical work with hands-on support, and genuinely cares about understanding the people impacted by the work.

Requirements

  • Proven experience as a Business Analyst working on varied initiatives (not just one domain / or development team)
  • Strong facilitation and stakeholder management skills. Ability to read the room and adapt.
  • Ability to create clear, visual documentation that makes complexity simple
  • Experience working in cross-functional teams with both technical and non-technical stakeholders
  • Comfort with ambiguity and the confidence to ask hard questions
  • Track record of being deployed onto different projects and delivering value quickly
  • Requirements elicitation and management
  • Process mapping and analysis (tools agnostic, but experience of several tools eg. Miro, Lucidchart, Visio)
  • Data analysis and interpretation
  • Workshop design and facilitation
  • Documentation skills (clear, concise, fit-for-purpose)
  • Product thinking or UX research exposure
  • Change management or organizational design exposure

Responsibilities

  • Eliciting, analyzing, and documenting business requirements across diverse problem spaces
  • Creating process maps and workflows to visualize current and future states
  • Facilitating workshops and interviews with stakeholders to uncover needs and pain points
  • Translating business needs into clear, actionable specifications for technical and non-technical teams
  • Analyzing data to identify trends, gaps, and opportunities for improvement
  • Conducting stakeholder analysis and managing competing priorities with diplomacy
  • Creating user stories, acceptance criteria, and other artifacts that help teams understand what 'done' looks like
  • Performing gap analysis between current capabilities and desired outcomes
  • Supporting business case development with research, analysis, and recommendations

Benefits

  • Competitive pay and benefits
  • Flexible vacation allowance
  • A hybrid / remote working environment
  • Startup culture backed by a secure, global brand
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