Business Analyst

Gainwell Technologies LLC•Any city, OH

45d•$55,600 - $79,400•Remote

About The Position

As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. Your role in our mission is to serve as a liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements, change requests, process flows, and operational documentation throughout the project lifecycle. You will analyze business processes and recommend improvements aligned with client technology goals, and use tools such as Excel and basic SQL to assess business impacts, support analysis, and inform decision-making. You will also coordinate multiple projects and workstreams across business and technical teams, tracking milestones, risks, dependencies, action items, and improvement opportunities. Facilitate meetings and follow up on open issues to ensure timely resolution. Build strong partnerships with business owners, developers, testers, project managers, and leadership. Communicate project status, business impacts, and solution recommendations to both technical and non-technical audiences. Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations. Develop test scenarios, support testing activities, review results, and coordinate User Acceptance Testing (UAT) through stakeholder approval to validate business requirements. Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.

Requirements

3–5+ years of experience in a Business Analyst role
Knowledge of Microsoft Excel, basic SQL, and requirements management tools such as ALM.
Strong analytical skills and experience evaluating and improving business processes.
Excellent written communication and technical documentation skills.
Strong client-facing communication skills with the ability to translate business needs into actionable requirements.
Executive presence with the ability to clearly communicate technical concepts to business leaders, clients, and technical teams.
Experience facilitating meetings, driving collaboration, and building consensus among diverse stakeholders.
Strong organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Medicaid and Medicare experience preferred.

Responsibilities

Serve as a liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements, change requests, process flows, and operational documentation throughout the project lifecycle.
Analyze business processes and recommend improvements aligned with client technology goals.
Use tools such as Excel and basic SQL to assess business impacts, support analysis, and inform decision-making.
Coordinate multiple projects and workstreams across business and technical teams, tracking milestones, risks, dependencies, action items, and improvement opportunities.
Facilitate meetings and follow up on open issues to ensure timely resolution.
Build strong partnerships with business owners, developers, testers, project managers, and leadership.
Communicate project status, business impacts, and solution recommendations to both technical and non-technical audiences.
Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations.
Develop test scenarios, support testing activities, review results, and coordinate User Acceptance Testing (UAT) through stakeholder approval to validate business requirements.
Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.