Business Analyst

Cherokee Federal•Falls Church, VA

54d•$65,000 - $80,000•Hybrid

About The Position

This position provides direct support to the Defense Health Agency. The Business Analyst will perform task management via the Enterprise Task Management Solution System (ETMS2) and business analysis on task management processes to identify workflow efficiencies. The candidate will interface with key senior leaders within the Agency, as well as correspondence points of contact within the Department of Defense (DoD). Ideal candidates will have ETMS2 and/or Correspondence and Task Management System (CATMS) experience, great customer service, and DoD experience. This position provides a hybrid work schedule, with the duty location of Falls Church, VA. The duty hours for this position are 9 am-5 pm.

Requirements

Bachelor’s degree in a related field of study and 3-years’ business analyst experience.
Active Secret Clearance
Candidates must be US Citizens.
Candidates will be subject to a US Federal Government background investigation and must favorably pass a drug screen.
ETMS2 experience
CATMS experience
Familiarity with DoD correspondence processes
Proficient with the Microsoft Office Suite & Outlook
Excellent organizational, interpersonal and judgment skills.
Excellent oral and written communication skills.
Excellent customer service
Must pass pre-employment qualifications of Cherokee Federal.

Nice To Haves

ETMS2 and/or Correspondence and Task Management System (CATMS) experience
great customer service
DoD experience

Responsibilities

Perform task management via ETMS2
Coordinate task extension requests on behalf of DHA
Pull reports as necessary
Coordinate with Agency POCs for task assistance
Conducts organizational studies and evaluations.
Conducts work simplification and measurement studies.
Prepares operations and procedures manuals to assist management in operating more efficiently and effectively.
Performs other job-related duties as assigned.