Business Analyst

American Express Global Business Travel•New York, NY

5d•$60,200 - $111,800•Onsite

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This position is a highly visible and integral role within the Global Supplier Partnerships (GSP) team which is responsible for driving revenue by establishing and growing key partnerships with major airlines, hotels, car rental companies, and global distribution systems (GDS). Within GSP, the Global Revenue Management (GRM) team is responsible for providing insights into our supplier performance and supporting negotiations globally to maximize revenue for GBT and our partners. Our team works very closely with stakeholders across the organization with regular exposure to senior leadership. Right now, we are looking for a bright optimization associate with outstanding analytics, strong commercial acumen and demonstrated thought leadership to join the GRM team.

Requirements

Growth mindset
Excellent analytical mindset with broad commercial acumen and thought leadership to generate meaningful insights on performance
Self-starter who is able to work independently as well as in a global team
Able to work with data at a detailed level while keeping an eye on the broader strategy
Excellent communication skills; must be able to translate complex data into key messages that will be delivered to Leadership teams
Ability to thrive in a fast-paced, dynamic work environment
Graduate background ideally in a numerate subject
Demonstrated experience of working in an analytical role
Ability to translate large amounts of data into clear actionable insights
Strong stakeholder engagement skills including communications, time management and prioritization skills
Ability to understand business processes and commercial implications to make strategic recommendations

Nice To Haves

AI prompting experience (i.e. Claude) would be a plus

Responsibilities

Maximize revenues by monitoring key deal performance, supporting deal negotiations and providing key strategy and performance analytics & insights
Support regional and global supplier proposals and identify new revenue opportunities
Closely collaborate with supplier relationship owners to model preferred supplier deals and develop optimal deal structures for existing and expected performance; evaluate supplier proposals in deal negotiations
Develop and roll-out reporting for key strategic deals
Drive integration of supplier deal structures with unique fare content to ensure revenue optimization
Develop and roll-out optimization plans for key markets in EMEA, NA and JAPA
Provide deal performance analytics for forecasting
Evaluate supplier revenue risk and opportunities for new and existing client bids for Pricing, Sales and Client Management
Translate supplier performance models into GBT revenue forecast