Business Analyst
Conduent•Wilmington Manor, DE
•$60,638 - $78,750•Hybrid
About The Position
The Business Analyst provides critical functional and analytical support across requirements gathering, system design, and testing activities. This role partners with business stakeholders and technical teams to translate needs into clear specifications, ensuring high-quality system solutions that meet business goals. The Business Analyst also contributes to documentation, reporting, and continuous improvement of system processes.
Requirements
- Bachelor’s degree or equivalent experience
- Minimum of 2 years of experience as a Business Analyst, Systems Analyst, or similar role
- Experience developing use cases, process flows, and screen designs
- Experience in system testing including test scripts
- Understanding of SDLC methodologies
- Strong written communication skills across business and technical teams
- Proficiency with Microsoft 365 tools
Nice To Haves
- Experience in human services or child support enforcement
- Familiarity with Visual Studio, Azure DevOps, or TFS
- Working knowledge of SQL
Responsibilities
- Gather, analyze, and document business and functional requirements, translating them into detailed system specifications
- Collaborate with stakeholders to elicit, validate, and prioritize business needs
- Perform system analysis activities in support of project objectives and timelines
- Design system functionality, including user interfaces, batch processes, and system interfaces
- Develop and maintain documentation for system processes, procedures, and deliverables
- Ensure system documentation and updates conform to DHSS, Conduent, and project standards
- Create screen prototypes, workflow diagrams, and process flow documentation
- Define business rules and develop decision table
- Design, develop, modify, and execute test cases and scenarios; document results
- Generate reports to monitor quality, productivity, and operational efficiency
- Conduct root cause analysis and assess downstream impacts
- Facilitate and lead design discussions with stakeholders
- Support user training activities as needed
Benefits
- Health and Welfare Benefits
- Retirement Savings
- Employee Discounts
- Career Growth Opportunities
- Paid Training
- Paid time off
- health insurance coverage
- voluntary dental and vision programs
- life and disability insurance
- a retirement savings plan
- paid holidays
- paid time off (PTO) or vacation and/or sick time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
