Business Analyst

Global Data Consultants•Harrisburg, PA

16d•Hybrid

About The Position

GDC IT Solutions is currently seeking an experienced Business Analyst to support the Pennsylvania Public Utility Commission (PA PUC) in a hybrid capacity, with 2 days on-site per week at a Pennsylvania office, including Wednesdays, and 3 days available to work remotely. We are seeking a Business Analyst to serve as a Delivery & Validation Business Analyst within the Project Management Office (PMO), supporting application modernization, technology upgrades, infrastructure initiatives, system migrations, and other technology projects across the agency.

Requirements

Demonstrated experience performing business analysis, including requirements elicitation, analysis, documentation, validation, and stakeholder facilitation.
Experience developing clear, structured business and functional requirements, process documentation, business rules, workflows, and acceptance criteria.
Experience performing gap, impact, dependency, and process analysis and translating findings into actionable recommendations.
Strong experience communicating complex information effectively through professional written and verbal communication.
Strong organizational and analytical skills with the ability to independently manage competing priorities, navigate ambiguity, identify risks and gaps, and advance assigned deliverables.
Experience collaborating effectively with both business and technical stakeholders throughout the project lifecycle.

Nice To Haves

Experience performing business analysis for application modernization, technology upgrades, infrastructure initiatives, system migrations, or other complex technology projects.
Experience developing and coordinating UAT or other business validation activities, including requirements-based test scenarios, test execution, defect management, traceability, and stakeholder acceptance.
Experience using Azure DevOps or comparable project and test-management tools to manage requirements, test cases, validation results, defects, and related delivery artifacts.
Experience supporting release readiness, application readiness, system migrations, production cutovers, regression validation, and post-implementation activities.
Experience supporting internally developed applications, regulatory or operational systems, or comparable public-sector technology environments.
Experience supporting regulatory, compliance, or public-sector business processes, including statutory requirements, business rules, workflows, and operational procedures.
Experience producing clear, professional business and technical documentation for both business and technical audiences.

Responsibilities

Elicit, analyze, validate, and document business and functional requirements, processes, workflows, business rules, acceptance criteria, and related analysis artifacts.
Develop and maintain requirements traceability across business requirements, solution decisions, validation activities, defects, changes, and stakeholder acceptance.
Develop and coordinate User Acceptance Testing (UAT) and other business validation activities, including test scenarios, test cases, tester coordination, test execution, results tracking, defect management, and stakeholder acceptance.
Evaluate proposed solutions against documented business requirements, processes, constraints, and intended outcomes to identify gaps, impacts, dependencies, risks, and areas requiring resolution.
Perform current-state and future-state process analysis, gap analysis, business impact assessments, and workflow analysis for technology initiatives.
Support business and operational readiness for application releases, technology upgrades, infrastructure changes, system migrations, and production cutovers.
Assess stakeholder and user impacts and develop appropriate communications, user documentation, job aids, training materials, and other adoption resources as needed.
Collaborate with business stakeholders, Project Managers, Application Development, architects, technical teams, vendors, and other project partners to translate business needs into clear and actionable requirements.
Independently manage assigned analysis activities and competing priorities while proactively communicating progress, risks, issues, gaps, and recommendations.