Business Analyst

BaptistCare•Eaton, CO
•Remote

About The Position

As a Business Analyst, you'll work closely with stakeholders across the organisation to understand current business processes, identify improvement opportunities, and design future-state solutions that align with strategic objectives. You will play a critical role in translating business needs into practical, scalable solutions while ensuring user experience and process effectiveness remain at the centre of solution design.

Requirements

  • Strong understanding of Human Capital Management (HCM) functions and processes, including: Core HR, Payroll, Learning & Development, Performance Management, Work Health & Safety (WHS), Workforce Planning, Talent Acquisition & Recruitment, Employee Lifecycle Management.
  • Experience supporting digital transformation, ERP, HRIS, workforce management, or enterprise technology projects.
  • Exposure to Human-Centred Design (HCD), UX design principles, and change management methodologies.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Experience working within digital transformation, ERP, HRIS, Finance, Workforce Management, or Technology projects.
  • Experience applying Human-Centered Design (HCD) and User Experience (UX) principles.
  • Experience working in Agile, Waterfall, or hybrid project environments.
  • Business Analysis certification or related qualifications.
  • Experience within healthcare, aged care, community services, or other highly regulated industries.

Responsibilities

  • Work with stakeholders to elicit, analyse, and document business requirements.
  • Facilitate workshops and discovery sessions to understand current and future business needs.
  • Conduct As-Is and To-Be process mapping, identifying opportunities for efficiency, automation, and service improvement.
  • Lead business process redesign initiatives across complex business environments.
  • Translate business requirements into clear solution designs and functional requirements.
  • Communicate and validate proposed solutions with stakeholders at all levels, from Executive leaders to frontline users.
  • Collaborate with technical specialists and project teams to identify dependencies, risks, and implementation considerations.
  • Apply Human-Centred Design (HCD), usability, and user experience principles to solution design.
  • Support change and adoption activities to ensure successful implementation of new processes and systems.
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