Business Analyst - Infor Syteline

Federal Mfg•Cincinnati, OH

About The Position

ProMach is seeking a skilled Business Analyst to join their team and collaborate with internal stakeholders for smooth IT project execution. In this role, you will define, analyze, validate, and document business needs. The ideal candidate is resourceful, detail-oriented, and genuinely curious about client businesses. Reporting to the Corporate Director of Enterprise Applications, you will analyze requirements, offer insights, and work with IT to develop scalable and maintainable solutions.

Requirements

Bachelor’s degree in technology, business, or related field.
5+ years of experience with Business Analysis for software systems and applications.
Proven experience interpreting customers' business needs and translating them into application and operational requirements.
Strong analytical and problem-solving skills.
Strong communication skills and excellent customer service orientation.
Detail oriented and well organized.
High degree of reliability and timely completion of tasks.

Nice To Haves

Previous experience with ERP implementations, especially in a manufacturing organization, highly desired.
Ability to travel up to 50%.

Responsibilities

Perform business process design and requirements definition in conjunction with functional teams.
Define and document requirements for process changes and development needs with necessary technical detail.
Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests.
Communicate effectively with internal teams and external clients to deliver functional requirements.
Act as a liaison between functional team and technical resources for enhancements.
Provide functional requirements to development team and perform QA testing of requested enhancements.
Manage scope and requirements throughout the project life cycle.
Assist in operational roll out and user training for new functionality and tools.