Business Analyst

Plexus•Neenah, WI

21h•$58,100 - $87,100•Onsite

About The Position

At Plexus, the vision is to help create products that build a better world, partnering with leading Aerospace/Defense, Healthcare/Life Sciences, and Industrial companies to design, manufacture, and service transformative products. The company values include Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence, and Creating Customer Success, fostering an inclusive culture with global collaboration and development programs. Business Analysts provide Customer Service Excellence by assisting customers in implementing cost-effective technology solutions, defining project requirements, communicating them to stakeholders and development teams, and supporting end-user testing and deployment.

Requirements

Bachelor’s Degree with 1 or more years of related experience is preferred.
An equivalent combination of education and/or experience will be considered.
ECBA certification achieved or expected within role
Critical thinking
Analytical ability
Ability to negotiate
Ability to facilitate meetings
Collaboration
Continuous learning
Strong communication skills (both written and verbal)

Nice To Haves

Agile and Lean Six Sigma certifications are desirable
Experience in computing systems or IT support is highly desirable

Responsibilities

Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands.
Assist with prioritization exercises by providing cost and effort estimation/analysis.
Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
Contribute as a global team member as part of the overall application delivery process.
Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.
Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
Manage and successfully deliver low to moderate complexity efforts.
Uphold the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.