Business Analyst

Canadian Imperial Bank of Commerce•Chicago, IL

15d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Requirements

Proven experience as a Business Analyst in a Waterfall or Agile project management environment preferably within the banking or financial services industry
Minimum 3 years experiences as a Business Analyst, preferably at a financial institution
Strong understanding of project management principles and methodologies
Proficient in requirements gathering techniques, including interviews, workshops, and documentation analysis
Proficient in process flowcharting techniques, including the ability to create clear and detailed process flow diagrams using industry standard tools
Experience leading the test planning and management process including test plan development, test case creation, traceability documentation that all business requirements have been met, coordination of test case execution and defect management
Strong communication and collaboration skills with the ability to effectively engaged with stakeholders at all levels
Strong analytical and problem-solving skills, with the ability to translate business requirements into actionable test cases, project tasks, and deliverables
Ability to prioritize and manage multiple tasks simultaneously in a dynamic, fast-paced environment
Detail-oriented mindset with a focus on accuracy and quality
Proficient in MS Office Suite and Visio
College degree required
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

Nice To Haves

Experience with JIRA, Confluence, or other industry-standard test management tools is a plus
Familiarity with banking operations, banking regulations, and financial systems is a plus
Professional certification, such as CBAP (Certified Business Analysis Professional) is a plus.

Responsibilities

Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
Analyze and validate requirements, ensuring they are feasible and aligned with project objectives
Create clear and concise process flow diagrams, mapping out current and future state processes
Identify and manage changes to key and non-key controls in project/program scope
Identify process gaps, inefficiencies, and areas for improvement
Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations
Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
Execute and manage test activities including test execution, defect management, and reporting
Collaborate with stakeholders to perform User Acceptance Testing (UAT), ensuring alignment with business requirements
Work closely with program/project manager(s), providing support throughout each project lifecycle phase
Assist in project planning, tracking progress, and managing project documentation
Contribute to project risk and issue management
Collaborate with cross-functional teams to ensure smooth project delivery
Creation and distribution of meeting minutes for meetings you lead
Partner with program/project Manager(s) in developing detailed project plans including timelines, milestones, and resource allocations
Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies
Collaborate with cross-functional teams, including business units, functional groups, IT departments, and external vendors to ensure clear communication and coordination throughout the project
Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, and risk and issue resolution
Create comprehensive project documentation, including business requirements, functional specifications, use cases, and process flows
Develop and maintain project artifacts, such as the business requirements document (BRD), test plan, and process flows
Assist the Program/Project manager(s) in preparing status reports, dashboards, and presentations to communicate activity status, risk, and issues to senior management and PMO as requested
Continuously evaluate and improve project management methodologies, tools, and templates to enhance project efficiency and effectiveness
Identify areas for process optimization and contribute to the development on best practices within the PMO
Provide recommendations for streamlining workflows and implementing standardized project management practices
Is a liaison between Lines of Business (LOB), Functional Groups (e.g. Compliance, Legal, Risk), technology teams, External Vendors, and support teams as it relates to scope of Business Analyst responsibilities and deliverables.
As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments.
We all are accountable for managing risk.
As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture.
This includes: Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls
Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution