Business Analyst - Medicaid

Gainwell Technologies LLC

1d•Remote

About The Position

As a Business Analyst at Gainwell for the Medicaid/Medicare Subrogation and Health Insurance Premium Payment (HIPP) team, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. We are seeking an experienced Business Analyst to join our client delivery team supporting the Medicaid/Medicare Subrogation and Health Insurance Premium Payment (HIPP) teams. You will be the "front line" for triaging complex requirement issues, facilitating conversations with operational leaders, client management and technical teams, and translating urgent client and operational needs into clear, actionable technical specifications for our internal product teams. The position requires active leadership, solid analytical skills, rapid problem-solving, effective communication, and the ability to support projects that integrate new technology, federal regulations, and evolving operational practices. Gainwell empowers you to help deliver better outcomes using innovative, purpose-built technologies and solutions to deliver better health and human services outcomes.

Requirements

Bachelor’s degree in computer science, Information Systems or related discipline plus 2 years of Business Analyst experience or equivalent combination of education and experience.
Business Analyst experience to include gathering, analyzing, documenting and translating requirements into actionable solutions for business stakeholders and clients.
Strong understanding of basic programming concepts, including configuration, development workflows, automation and the software development life cycle.
Strong proficiency in Microsoft Office Suite and the ability to create, organize, and manage structured documentation.
Experience with data query, analysis, visualization, and automation systems including SQL, advanced Excel, PowerBI, Python or related systems for data analysis, automation, and report generation, with strong capability in structuring data, building logical workflows, and executing multi‑step analysis sequences.
Strong analytical thinking with the ability to translate data into actionable insights and support decision‑making across operational teams.
Proficient project management and organizational skills with the ability to organize and manage multiple deliverables simultaneously, maintain deadlines, and adapt to shifting priorities.
Experience working with Azure DevOps or related ALM and SDLC tools.
Collaborative and influential team player who builds strong partnerships with across teams and business leaders to work at the intersection of the ‘technical’ and ‘non-technical.
Strong written and oral communication and presentation skills to present complex analytical insights clearly and concisely to business leaders, clients and technical personnel
Independent and proactive analytical thinker with strong critical‑thinking and structured problem‑solving abilities to identify issues, offer solutions, and make data‑driven recommendations.
High learning agility with the ability to quickly absorb new tools, systems, and business processes.

Nice To Haves

Experience in Healthcare data management industry with Medicaid data preferred.
Experience collaborating with cross‑functional teams in a remote or hybrid environment preferred.
Business Analysis or related certification preferred.

Responsibilities

Analyze data and user interface processes to investigate root cause of issues and/or make recommendations to improve business processes to support business and client needs.
Build basic conceptual data and process models to quantify the current state and potential impact of changes to the system.
Collaborate with business, client management and technical stakeholders to elicit, document and translate business requirements into technical specifications for development.
Create, execute or analyze test plans and test case scenarios to verify that requirements have been met and are built into system design.
Support project management of client and product implementations by clarifying project objectives, scope, business requirements and project schedule, as needed.