Business Analyst

East Boston Neighborhood Health Center CorporationRevere, MA
$34 - $53Remote

About The Position

Under the direction of the Manager of Revenue Cycle Analytics & Revenue the Business Analyst position will be responsible for measuring, analyzing, and evaluating data to assist in identifying process improvement and performance opportunities. The role requires strong listening, verbal, and written communication skills. A key responsibility includes interactions with key stakeholders and the ability to document and translate business functions’ needs into meaningful workflows and performance measures. This role requires strong skills in MS Office, with an emphasis on Word, Excel and PowerPoint programs. This position is a 100% remote work opportunity. Proof of residency is required in one of the following States (Massachusetts, New Hampshire, Ohio, Michigan, or Florida).

Requirements

  • High School Diploma or GED required. Bachelor’s degree preferred.
  • 1 - 3 years - Proven experience and strong skillset working with MS Office, with emphasis on Excel, Word, and PowerPoint programs
  • 1 - 3 years - Experience in maintaining reporting, analytics, and large data file integrity.
  • Strong process, data, and systems analytical skills required
  • Ability to perform root cause analysis
  • Strong communication skills (verbal and written)
  • Displays a can-do attitude at all times, takes action on important issues in a timely manner and pursues new opportunities when they arise.
  • Quickly adapts to a diverse array of changing needs, conditions, priorities, or opportunities.
  • Shows the ability to be persistent and to be flexible during changing situations.
  • Inquisitiveness about how situations are evolving and identify how to adapt early to changing situations.
  • Strong organizational and time management skills

Responsibilities

  • Develop and maintain reporting, analytics, dashboards, and other solutions using tools available.
  • Perform data extractions from various internal and external sites with concentrated focus on maintaining data integrity and integration into existing tools.
  • Create, implement, and communicate metrics which will measure data integrity and indicate opportunities for process improvements.
  • Documents workflows and assists periodic assessments to ensure efficient processes.
  • Analyzes and evaluates information gathered from multiple sources and synthesizes into actionable information
  • Manages reconciliation for a wide variety of projects.
  • Plays key role in developing reconciliation policies.
  • Assists in driving the consolidation, standardization and consistency of reporting and analytics across multiple businesses and departments
  • Performs random audits of standard reports and performance measures for all areas of responsibility.
  • Building on current reporting to provide further intelligence for performance optimization and efficiencies.
  • Maintains good interpersonal relationships with stakeholders internal and external to the department.
  • Provides feedback to assist NeighborHealth management in developing strategies to improve financial service operations.
  • Performs other related duties.
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