Intermediate Business Analyst
About The Position
Join eHealth Saskatchewan's Referral Management Services (RMS) team and help make it easier for patients to access the care they need. As a Business Analyst, you'll work with healthcare providers, stakeholders, and technical teams to enhance and evolve Saskatchewan's referral management systems. This role goes beyond maintaining existing solutions—you'll help identify opportunities for innovation, automation, and continuous improvement that can reduce administrative burden, streamline referral processes, and improve the experience for both healthcare providers and patients. If you enjoy solving problems, collaborating with others, and turning ideas into practical solutions that have a real impact on healthcare delivery across the province, we'd love to hear from you. This is a term opportunity ending March 31, 2028.
Requirements
- A Bachelors Degree in Computer Science or related area of study. An equivalent combination of education and experience may be considered
- 3 years of experience working as a Business Analyst or similar in an integrated support environment.
- Experience with database analysis, requirements analysis, and solution design techniques.
- Strong facilitation and stakeholder engagement skills.
- Proven documentation skills including the ability to make proposals, business requirements, test plans, and schedules.
- Knowledge of IT Service Management and Change Management concepts.
Nice To Haves
- IIBA Certified Business Analysis Professional (CBAP) designation and/or a PMP certification is considered an asset.
Responsibilities
- Gather, analyze, and document business requirements, workflows, and system needs.
- Partner with healthcare stakeholders, end users, and vendors to understand challenges and identify opportunities for improvement.
- Support system enhancements, new functionality, and automation initiatives that improve referral processes and user experiences.
- Translate business needs into user stories, acceptance criteria, and solution documentation.
- Collaborate with Agile teams to deliver enhancements and continuous improvements.
- Facilitate user acceptance testing (UAT), training, and stakeholder engagement activities.
- Recommend process improvements that increase efficiency while ensuring privacy, security, and governance requirements are met.
- Support change management and the successful adoption of new solutions and enhancements.
Benefits
- Health, dental and pension benefits
- Maternity and parental leave top-up payments
- Earned days off
- Annual pay increases
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
