Business Analyst

KI • Green Bay, WI

14d • Onsite

About The Position

KI is seeking a Business Analyst to join their team in Green Bay, WI. This role is more than a traditional business analyst position; it's an opportunity to influence how KI products are configured, priced, quoted, and brought to market through critical commercial and sales applications. The role involves working alongside business leaders in Sales, Product Management, Customer Experience, IT, and Operations, serving as the product owner for KI's quoting platform, product modification database, and key Salesforce solutions. The objective is to shape the future of KI's commercial processes by driving automation, improving user experiences, and delivering scalable technology solutions to support business growth.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent experience.
• 5+ years of experience in business analysis, product ownership, process improvement, or enterprise applications.
• Experience supporting or leading business-critical applications and processes.
• Ability to gather requirements and translate business needs into practical solutions.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities and build effective partnerships across teams.
• Excellent communication skills with both technical and non-technical audiences.

Nice To Haves

• Experience with Salesforce, CRM platforms, quoting solutions, or other enterprise business applications preferred.
• Experience with reporting, analytics, automation, or process improvement tools preferred.

Responsibilities

• Serve as the product owner for KI's quoting platform, product modification database, and Salesforce ecosystem.
• Manage application priorities, roadmaps, and enhancement backlogs.
• Gather and translate business requirements into technology solutions.
• Partner with stakeholders to improve business processes and user experiences.
• Lead testing, implementation, and adoption of system enhancements.
• Analyze issues, identify root causes, and support resolution efforts.
• Develop reporting and analytics that support business decision-making.
• Create documentation, training materials, and user resources.
• Collaborate with business teams, IT teams, and vendors to deliver effective solutions.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive health, dental, and vision insurance
• 401(k) with company match
• Paid vacation, sick time, and holidays
• On-site fitness center and wellness resources
• On-site café
• Educational reimbursement for degree programs and certifications
• Employee product discounts
• Comprehensive benefits package, including life insurance, disability coverage, and Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level