Business Analyst

InfosysSan Jose, CA
Onsite

About The Position

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below: ⦁ Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities ⦁ Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements ⦁ Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance ⦁ Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications ⦁ Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards ⦁ Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer Your contribution to the team: ⦁ Knowledge of ERP systems and integration techniques, along with sector focus ⦁ The ability to handle end to end ERP package customization and implementation ⦁ A knack for translating complex requirements into actionable development tasks. ⦁ A passion for design and hands-on coding experience ⦁ A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Requirements

  • Knowledge of ERP systems and integration techniques, along with sector focus
  • The ability to handle end to end ERP package customization and implementation
  • A knack for translating complex requirements into actionable development tasks.
  • A passion for design and hands-on coding experience
  • A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders
  • Design, develop, and maintain interactive dashboards, scorecards, and reports using Tableau, Tableau Prep, Power BI, and SAP Business Objects to support business decision-making.
  • Conduct User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) by preparing test scenarios, coordinating with users, documenting defects, and validating that solutions meet business expectations.
  • Validate dashboards, reports, and data outputs against business requirements to ensure accuracy, completeness, and alignment with expected results.
  • Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives to ensure timely and effective delivery of solutions.
  • Track project tasks, requirements, defects, and progress using collaboration and work management tools such as Jira, ServiceNow, Rally, Miro.
  • Experience across the full Software Testing Lifecycle like SAFE Agile.
  • Ability to review requirement documents and define end-to-end testing scope.
  • Coordination with Business and Development teams for test coverage.
  • Test design and execution for: System Testing, System Integration Testing, End-to-End Testing, Regression Testing and Business Acceptance Testing.
  • Ownership of test delivery, tracking, and reporting to stakeholders.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Nice To Haves

  • Work with databases such as Teradata, Oracle, SQL Server, MySQL, and Snowflake to retrieve, integrate, and manage data required for business intelligence and reporting initiatives.
  • Experience with SaaS products, subscriptions, and services applications.
  • Experience in Oracle modules and Oracle MDM
  • Client-facing experience with cross-functional teams (business and IT)
  • Communication and stakeholder management.
  • Team coordination or mentoring experience.
  • Exposure to structured testing processes and deliverables in large engagements.
  • Experience with test management and defect management tools (e.g., Jira)
  • Participation in defect review meetings and managing defect closure aligned with SLAs.
  • Validation of entry and exit criteria for test phases.
  • Reporting of testing issues, risks, and dependencies.
  • Experience with collaboration and documentation tools (MS Teams, MS Office, SharePoint, Confluence).
  • Participation in scrums and cross-functional status reviews.

Responsibilities

  • Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
  • Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
  • Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
  • Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
  • Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
  • Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer
  • Design, develop, and maintain interactive dashboards, scorecards, and reports using Tableau, Tableau Prep, Power BI, and SAP Business Objects to support business decision-making.
  • Conduct User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) by preparing test scenarios, coordinating with users, documenting defects, and validating that solutions meet business expectations.
  • Validate dashboards, reports, and data outputs against business requirements to ensure accuracy, completeness, and alignment with expected results.
  • Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives to ensure timely and effective delivery of solutions.
  • Track project tasks, requirements, defects, and progress using collaboration and work management tools such as Jira, ServiceNow, Rally, Miro.
  • Experience across the full Software Testing Lifecycle like SAFE Agile.
  • Ability to review requirement documents and define end-to-end testing scope.
  • Coordination with Business and Development teams for test coverage.
  • Test design and execution for: System Testing, System Integration Testing, End-to-End Testing, Regression Testing and Business Acceptance Testing.
  • Ownership of test delivery, tracking, and reporting to stakeholders.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
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