Business Analyst

Umbrella IncorporatedToronto, ON
Hybrid

About The Position

We are looking for a skilled Business Analyst with strong eCommerce expertise to join our team on a part-time basis. The ideal candidate will have hands-on experience with e-commerce technology, a solid understanding of ecommerce systems and workflows, and a proven track record of supporting scalable solutions. You will work closely with cross-functional teams, translating business needs into actionable technical requirements and ensuring successful project delivery. This is a future opportunity role aimed at building our talent pipeline for upcoming business needs.

Requirements

  • Minimum of 5 years of experience as a Business Analyst with a focus on eCommerce solutions.
  • Strong understanding of eCommerce processes and workflows
  • Experience creating functional specifications, user stories, process flows, and use cases.
  • Strong analytical, problem-solving, and documentation skills.
  • Excellent communication and stakeholder management skills, able to bridge business and technical teams.
  • Ability to thrive in fast-paced, evolving environments and manage multiple priorities.

Nice To Haves

  • eCommerce expertise
  • hands-on experience with e-commerce technology
  • solid understanding of ecommerce systems and workflows
  • proven track record of supporting scalable solutions

Responsibilities

  • Gather, analyze, and document business requirements for eCommerce platforms, models, and related integrations.
  • Translate business needs into functional specifications, user stories, and workflows for development teams.
  • Collaborate with stakeholders to design scalable eCommerce solutions.
  • Identify gaps, challenges, and opportunities in current business processes and propose improvements.
  • Support solution design by providing detailed analysis of eCommerce features
  • Participate in project planning, testing, and user acceptance, ensuring deliverables meet business and technical requirements.
  • Act as a liaison between business stakeholders, product owners, and technical teams to ensure clear communication and alignment.
  • Stay up-to-date with eCommerce best practices and emerging trends.

Benefits

  • Continuous learning and professional development opportunities.
  • Collaborative and innovative work environment.
  • Flexible work arrangements
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