Business Analyst, GFIT

Holland America Group•Miami, FL

16h•Hybrid

About The Position

The GFiT Business Analyst supports the Global Financial Technology (GFiT) Team by acting as a key liaison between business stakeholders, technology teams, and governance functions. This role is responsible for requirements gathering, intake support, process documentation, governance alignment, operational and financial support activities, and executive‑level reporting across financial systems and enterprise technology initiatives.

Requirements

Bachelor’s degree in Business, Information Systems, Finance, or related field
3-5 years of Business Analyst experience supporting IT or Financial Systems initiatives
Experience working with cross‑functional enterprise teams
Experience producing business requirements documents, functional requirement documents, process flows, and governance artifacts
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Nice To Haves

CBAP, PMI‑PBA, or equivalent certification (a plus)

Responsibilities

Elicit, analyze, document, and validate business and functional requirements for GFiT initiatives; develop and maintain business process flows, functional specifications, decision logs, and supporting documentation aligned with PMO and governance standards.
Assist with invoice coding, budget reconciliations, and tracking of project and operational spend; provide day‑to‑day administrative and operational support to the GFiT teams and leadership. This includes coordinating contractor onboarding activities (including submitting and tracking system access requests, monitoring onboarding status, and supporting timely access changes and removals) along with scheduling, general coordination, and onsite event planning and logistics.
Support GFiT leadership and upper management by gathering information, preparing initial presentation decks and executive‑ready materials, coordinating meetings, and assisting with GFiT team and leadership reporting and communications.
Support GFiT PMO intake and demand management processes by documenting project requests, defining scope, supporting prioritization activities, preparing intake materials, tracking actions, and maintaining accurate PMO and portfolio records.
Partner with the GFiT Governance & Security team to ensure initiatives comply with ITGC, SOX, security, and audit requirements; support control documentation, impact assessments, evidence gathering, and audit readiness activities.
Performs other duties as assigned

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
Annual cash bonus program