Business Analysis & Planning #021

Delan Associates, Inc•Orlando, FL

About The Position

Serves as a liaison between the business community and the IT organization to provide technical solutions that meet user needs. The role requires expertise in the supported business unit or units and an understanding of IT systems and capabilities. It analyzes business operations to identify strengths, weaknesses, and opportunities to automate processes and functions; assists with business process redesign and documentation for new technology; and translates high-level business requirements into functional specifications for IT while managing changes to those specifications. The Business Analyst educates IT about the direction of the business and facilitates communication and agreements between business units and IT from initial requirements through final implementation. The role uses knowledge of technological trends to identify solutions that enhance the enterprise’s competitive edge and may recommend whether to buy or build a solution. This is an intermediate professional-level position supporting several moderately complex business processes and multiple projects, occasionally as a project leader.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
  • At least 3 years of relevant technical or business work experience.
  • Expertise in the supported business unit or units and an understanding of the IT organization’s systems and capabilities.
  • Informed knowledge of a business area sufficient to resolve ongoing business problems.
  • Ability to align technology solutions with business strategies and support several moderately complex business processes.

Responsibilities

  • Serve as a liaison between the business community and IT to provide technical solutions that meet user needs.
  • Analyze business partners’ operations to understand strengths and weaknesses and identify opportunities to automate processes and functions.
  • Assist with business process redesign and documentation for new technology.
  • Translate high-level business requirements into functional specifications for IT and manage changes to those specifications.
  • Educate the IT organization about the direction of the business.
  • Facilitate communication and negotiate agreements and commitments between business units and IT from initial requirements through final implementation.
  • Apply knowledge of technological trends to identify solutions that enhance the enterprise’s competitive edge.
  • Make recommendations on buy-versus-build decisions when appropriate.
  • Work on multiple projects as a team member and occasionally as a project leader; may coach more junior staff.
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