Business Analyst

Ross Stores•Dublin, CA

13d•Hybrid

About The Position

The Business Analyst serves as a key interface between the business groups teams and IT. A key component is responding to inquiries from the Distribution Center (DC) systems users on functional and technical features. In addition, the position is responsible for gathering user requirements, creating functional requirements, assisting in the development process, ensuring the system meets the functional and user interface specifications, and guiding the business through use of the application.

Requirements

Bachelor’s Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma
3-5 years’ experience in the IT field or equivalent work experience
Ability to understand and apply instructions or suggest alternate proven methods to move projects forward
Ability to follow established practices, policies and procedures
Ability to build stable working relationships
Strong communication skills
Very strong understanding of productivity suite software (i.e. Microsoft Office)
Strong analytical skills
Able to create simple to complex analytical solutions
Ability to take an abstract analytical problem and break it down into actionable tasks

Responsibilities

Understand business processes within the DC and how systems enable the business processes.
When issues and/or outages occur, perform troubleshooting, provide support, and send communications to help resolve issues.
Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions.
Gather and document project status updates from responsible parties and present to project leadership or management.
Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
Create and analyze process flow documents of diverse scope by networking with users.
Develop partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on technical questions or business use cases.
Document functional and other requirements based on customer or business partner feedback on moderately complex projects.
Manage meetings, issue resolution, escalation, etc. for the project team during the design and build phases of moderately complex projects.
Develop the understanding of strengths/limitations of various tools and technologies available.
Allocate documentation activities to members of the team and self of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results.
Drive test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for small to moderately complex projects.
Suggest alternate methods of data gathering and/or data presentation.
Collaborate with key stakeholders to define the release and deployment plans.
Lead post deployment validation as instructed by project leadership or management.