Business Analyst

ICF•Reston, VA

15h•Remote

About The Position

ICF is seeking a Business Analyst to join their product development team. In this role, you will work with project managers, technical architects, and clients to help define and organize business and technical requirements for tools and products supporting energy efficiency programs. This involves interviewing stakeholders to help refine and maintain requirements, working with the development team to implement updates, comprehensive testing of the system, keeping product documentation and artifacts up to date, and helping to track and manage project tasks. This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail. Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. ICF's software includes quantitative and analytical components, so a desire and experience to work on nuanced and complex subject material is a must.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Math, Science, or a related field.
2+ years of experience supporting the software development life cycle, including gathering and documenting business and technical requirements, coordinating development tasks, and working in an Agile or Scrum-based product development environment or related experience.
Advanced proficiency in MS Office products.
Must be able to pass background check including a drug screening.

Nice To Haves

Experience with issue tracking and project management tools such as JIRA and SharePoint.
Experience with SQL.
Clearly defines and documents business processes and software requirements.
Identifies, tracks, and coordinates software development team tasks.
Develops system documentation to track issues and to work with developers to ensure that requirements are being met.
Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines.
Works collaboratively and cohesively in a team environment.
Extremely well-organized with a high appreciation for details.
Superior verbal and written communication skills.
Strong analytical, problem-solving, and decision-making capabilities.
Resourceful and self-motivated.
Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude.
Exceptional attention to detail in communication and deliverables.

Responsibilities

Define, coordinate, and track tasks related to software updates, migrations, and deployments.
Create stories and tasks in JIRA to support the execution of client deliverables.
Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories.
Support all aspects of the software development cycle including requirements, design, testing, and delivery.
Develop and maintain functional design documentation.
Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding.
Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes.
Support stakeholders through training, as well as one-on-one technical assistance.
Develop an understanding of the operational processes and procedures and take initiative on process improvements.