Business Analyst

Insurance Office of America•FL-Longwood-001, TN

1d•Remote

About The Position

The Business Analyst is responsible for gathering, reviewing, analyzing, and evaluating business and system needs to support project and organizational objectives. This role partners with stakeholders to define requirements, scope, and success criteria while translating business needs into clear, actionable documentation for project and technical teams. The Business Analyst also contributes to process improvement initiatives by analyzing data, evaluating existing workflows, and recommending enhancements that improve efficiency, effectiveness, and business outcomes.

Requirements

3+ years experience in business analysis, process improvement, or business process engineering.
Bachelor's degree required.
Strong analytical and conceptual thinking skills with the ability to solve complex problems.
Proven ability to influence stakeholders and collaborate closely to determine effective solutions.
Excellent documentation skills, including creation of requirements, process maps, and user stories.
Experience preparing detailed reports and delivering presentations to diverse audiences.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Strong planning, organizational, and time‑management skills with a record of meeting commitments.
Experience supporting or leading successful projects in a cross‑functional environment.

Nice To Haves

Business Analyst certification preferred.

Responsibilities

Elicit, analyze, validate, and document business needs from stakeholders, customers, and end users using interviews, workshops, surveys, and other techniques.
Partner with project sponsors and stakeholders to define project vision, scope, priorities, and success criteria.
Develop clear and concise requirements artifacts, including business requirements, functional requirements, user stories, and specifications using standard templates.
Identify and establish requirement scope and parameters to define project impact, expected outcomes, and measurement metrics.
Facilitate prioritization of requirements with stakeholders and project teams to support effective solution delivery.
Evaluate existing business processes, identify gaps or inefficiencies, and propose improvements or optimization strategies.
Create process maps, workflows, diagrams, and models to provide clear guidance to developers and project teams.
Translate conceptual business requirements into functional requirements that are understandable to technical teams.
Participate in solution testing and quality assurance activities to ensure features and functionality meet documented requirements.
Analyze requirements for completeness, consistency, feasibility, and alignment with organizational standards.
Contribute to the enhancement of requirements‑gathering practices, templates, and methodologies to improve delivery effectiveness.