Business Analyst 4

Codetech•Lansing, MI

12h

About The Position

DTMB Agency Services is seeking a Business Analyst to support project and work-request needs and help implement IT solutions that improve efficiency and public support. The role serves as a liaison between DTMB and project stakeholders, including subject matter experts, vendors, and the public. It provides facilitation and requirements elicitation to develop strategy and requirements for future enhancements and related work projects, and contributes to operational activities as a member of the DTMB Agency Services Business Analyst team. The role includes participating in standing project and BA-team meetings, understanding and communicating current activities, listening to stakeholder needs, and providing input to help meet meeting objectives. The analyst prepares for and facilitates stakeholder discussions to complete analysis, establish priorities, and reach consensus. Outcomes are documented in notes, specifications, and/or user stories. The position also supports business process review, systems analysis, solution development, reporting and data warehouse work, and knowledge transfer to the Enterprise Reporting Team. The successful candidate is self-directed, organized, adaptable, and able to build relationships and help Agency Partners navigate DTMB policies, practices, constraints, and enablers.

Requirements

Minimum of 12 years of general business analyst experience.
Minimum of 7 years conducting business process reviews and requirements elicitation and documentation.
Minimum of 5 years developing and/or managing user stories on Agile development projects.
Minimum of 2 years working directly with senior management to facilitate strategy discussions, develop road maps, and/or gain consensus to resolve opposing positions.
Minimum of 2 years supporting development of or compliance with statements of work and/or other work agreements or contracts.
Minimum of 2 years working on projects developing or implementing IT solutions for public use.
Minimum of 1 year working on IT infrastructure projects.
Minimum of 1 year working with programs governed by state and/or federal regulations.
Experience facilitating requirements elicitation meetings, conducting gap-fit analysis, and refining requirements.
Program management skills.
Familiarity with industry-standard legacy, core, and emerging technologies; business process mapping; and business process reengineering.
Familiarity with relational database and client-server concepts.
Ability to prepare solution options and financial analyses, including cost-benefit, ROI, and buy/build analyses.
Ability to quickly understand applicable constraints and enablers and help Agency Partners navigate DTMB policies and practices.
Candidate must be located in the specified area.

Nice To Haves

SOM DTMB process experience.
Strong experience facilitating requirements elicitation.
Experience with gap-fit analysis and requirements refinement for an in-flight project.

Responsibilities

Serve as a liaison between DTMB and project stakeholders.
Provide customer service and support project and work-request needs for Agency Partners.
Facilitate requirements elicitation and stakeholder discussions to develop strategy, requirements, priorities, and consensus.
Participate in project and BA-team meetings and communicate current activities and relevant input.
Conduct business process reviews and analyze business systems and user needs.
Perform gap-fit analysis and refine requirements for in-flight projects.
Document session outcomes in notes, specification documents, and/or user stories.
Prepare and document functional and technical specifications for reporting and data warehouse work.
Assist with business warehouse and business intelligence support and enhancements.
Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.
Prepare solution options, identify risks, and conduct financial analyses such as cost-benefit, ROI, and buy/build analyses.
Write detailed descriptions of user needs, program functions, and steps for developing or modifying computer programs.
Develop RFPs and assist with deployment and management of end-user reporting tools and platforms.
Document solutions and provide knowledge transfer to the Enterprise Reporting Team.
Support the development of or compliance with statements of work and other work agreements or contracts.
Contribute to the operational activities of the DTMB Agency Services Business Analyst team.