Business Analyst (Provost Office) - 6 Month FTC

Arden University

3d • Remote

About The Position

This is an exciting opportunity to join the Provost’s Office at the centre of the University’s strategic transformation. As a Business Analyst, you will play a key role in shaping the future of Academic Affairs by turning complex challenges into clear, actionable solutions that drive meaningful change. Working closely with Product Teams, Academic Affairs leaders, and Professional Services, you will uncover business needs, translate them into high‑quality requirements specifications, and help deliver innovative improvements that enhance the experience of students and staff across the institution. You will lead the discovery and analysis of new opportunities, champion smarter and more efficient processes, and provide trusted insight to senior decision‑makers, including the Provost and Product Owners. From early‑stage exploration through to testing, launch, and hypercare, you will be instrumental in ensuring that new systems and processes are robust, user‑centred, and aligned with the University’s long‑term vision. This role offers the chance to make a visible impact, influence strategic priorities, and contribute to a modern, forward‑thinking Academic Affairs environment where continuous improvement and innovation are at the heart of everything we do.

Requirements

• Proven track record of relevant extensive work experience, demonstrating deep, specialised and/or broad knowledge of a field of work gained through experience in a series of progressively more complex roles.
• Strong ability to analyse complex problems, identify opportunities, and translate insights into actionable recommendations.
• Confident working with senior leaders, cross-functional teams, and diverse stakeholders to build alignment and drive outcomes.
• Skilled in mapping, evaluating, and enhancing processes to support efficiency, consistency, and strategic goals.
• Experienced in eliciting, documenting, and validating requirements for new initiatives, ensuring clarity and feasibility.
• Comfortable supporting end-to-end project lifecycles, from discovery and design through to testing, launch, and hypercare.
• Able to present complex information clearly and persuasively to decision-makers at all levels.

Responsibilities

• Uncover business needs.
• Translate business needs into high-quality requirements specifications.
• Help deliver innovative improvements that enhance the experience of students and staff across the institution.
• Lead the discovery and analysis of new opportunities.
• Champion smarter and more efficient processes.
• Provide trusted insight to senior decision-makers, including the Provost and Product Owners.
• Ensure new systems and processes are robust, user-centred, and aligned with the University’s long-term vision from early-stage exploration through to testing, launch, and hypercare.

Benefits

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• BUPA Cash Plan Private Medical Insurance
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed