Business Analyst
About The Position
At Accenture Federal Services, our mission is to help the US federal government strengthen the nation, enhance public safety, and improve lives through technology and ingenuity. We are a community of over 13,000 professionals dedicated to serving clients across defense, national security, public safety, civilian, and military health organizations. As a technology company within the global Accenture network, we are recognized as a Glassdoor Top 100 Best Place to Work. We foster a collaborative and supportive environment where employees are empowered to grow, learn, and thrive through hands-on experience, certifications, and industry training. Join us to drive meaningful, lasting change that advances missions and propels the government forward.
Requirements
- Bachelor’s Degree required
- 3+ years of professional experience
- Hands‑on experience with Pega in business architecture or process design contexts
- Expertise in Business Process Reengineering (BPR), workflow analysis, and process optimization
- Strong background in requirements gathering and documentation
- Familiarity with process mapping and requirements management tools
- Ability to translate complex processes into clear and actionable insights
- Strong communication, analytical, and problem‑solving skills
- Experience facilitating stakeholder discussions and driving consensus
- Must be a U.S. Citizen
Nice To Haves
- Pega certification (Business Architect, System Architect, or related)
- Experience with process automation tools
- Knowledge of Agile methodologies (Scrum, SAFe, Kanban)
- Exposure to Lean, Six Sigma, or related process improvement frameworks
- Experience delivering end‑to‑end process transformations
- Skills in Pega Directly Capture Objectives (DCO) or Business Process Design
Responsibilities
- Analyze current workflows and identify opportunities for optimization and process improvement
- Lead business process reengineering (BPR) initiatives to align workflows with organizational goals
- Collaborate with stakeholders to gather, document, and validate business requirements
- Translate business needs into clear functional specifications and solution designs
- Design and support Pega‑based business architecture solutions
- Facilitate workshops, interviews, and cross‑functional working sessions
- Develop business cases and recommendations for proposed enhancements
- Partner with technical teams to ensure alignment between business and technical objectives
- Support change management activities and assist teams through process transitions
Benefits
- Hands-on experience
- Certifications
- Industry training
- Reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland.
- Wide variety of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
