Business Analyst

Accenture Federal Services•Washington, DC

10d•Hybrid

About The Position

At Accenture Federal Services, our purpose is to make the US federal government stronger and safer, and to improve people's lives. We are a technology company within global Accenture, with over 13,000 employees dedicated to leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. We offer a collaborative and caring community recognized by Glassdoor as a Top 100 Best Place to Work, where you can grow, learn, and thrive through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that advances missions and the government forward. Accenture Federal Services (AFS) combines commercial innovation with cutting-edge technology to deliver impactful solutions for federal missions, helping clients modernize systems, improve operations, and enhance the citizen experience. Join us to make a meaningful impact at scale.

Requirements

Experience supporting the SDLC and Agile delivery environments (Scrum, Kanban).
Demonstrated ability to document business processes, requirements, user stories, and acceptance criteria.
Experience with Jira, Azure DevOps, Confluence, and/or similar collaboration and work-tracking tools.
Ability to perform SQL queries (read/joins/basic analysis).
U.S. citizenship required
Active Public Trust or the ability to obtain one

Nice To Haves

Experience supporting federal programs or mission-oriented environments.
Background in cloud/web modernization (AWS/Azure/GCP)
Experience supporting testing, QA, automation tools, or user-facing training materials.
Experience with tools such as Visio/Lucidchart, Power BI/Tableau, or Medallia (for CX programs)

Responsibilities

Lead and support requirements elicitation, discovery sessions, and workflow analysis to understand current-state systems, data, and processes.
Define future-state business processes, business rules, and user journeys; perform gap analysis and document findings.
Develop business, functional, and system requirements, translating them into user stories and acceptance criteria for Agile teams.
Create process diagrams, data mapping artifacts, and functional specifications to support design and development activities.
Partner with architects, developers, and testers to clarify requirements, support backlog refinement, and participate in sprint activities.
Facilitate stakeholder communication, ensure alignment on requirements, and document key decisions throughout the project lifecycle.