Business Analyst 3 - Hybrid Richmond, VA

Novalink Solutions LLC•Richmond, VA

4d•Hybrid

About The Position

The Office of Information Management (OIM) is seeking two Business Analysts to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs. These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation. Analysts will participate in Agile ceremonies, testing efforts, cross-functional troubleshooting, and creation of customer-facing and technical documentation.

Requirements

5+ years of business analysis experience, including requirements gathering and documentation.
Strong analytical, problem‑solving, organizational, and communication skills.
Experience with process mapping, feasibility studies, system documentation, and customer engagement.
Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).
Ability to manage multiple concurrent priorities independently.
Strong SQL, PL/SQL, Oracle databases experience (5 years).
Web application experience with Oracle APEX, Microsoft .NET.
Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.
Ability to blend methodologies together in the right proportions to fit a project and business environment
Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
Excellent verbal and written communications skills
Strong analytical, planning, and organizational skills with an ability to manage competing demands

Nice To Haves

Healthcare information systems experience.
Familiarity with Commonwealth of Virginia SEC 501.
Experience with RFP development, .NET applications, and system upgrades/interface design.

Responsibilities

Gather and document business requirements for new initiatives, system enhancements, and application needs.
Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.
Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
Conduct project meetings, demos, trainings, and prepare detailed meeting notes.
Present requirements to technical and business teams for validation and discussion.
Participate in functional and systems integration testing; develop test plans, scenarios, and results.
Support User Acceptance Testing (UAT) and customer validation.
Develop user guides, training materials, and provide implementation/maintenance support.
Collaborate with development, infrastructure, and support teams to resolve cross‑functional issues.
Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.
Support project managers in RFP/SOW reviews and Agile tool management.