Business Analyst

Sun Communities•Southfield, MI

27d

About The Position

The Business Analyst plays a key role in defining project scope, gathering business requirements, and documenting them clearly to support both business and technology-driven process improvements. They quickly develop an understanding of operational processes and the applications that enable them. This role partners closely with stakeholders to identify needs, enhance processes, and recommend solutions that align with organizational goals.

Requirements

Bachelor's Degree in in Information Technology or related field (Required)
3 years in experience in a business analyst role (Required)
Demonstrated ability to manage multiple competing priorities
Demonstrated leadership abilities
Excellent written and verbal communication skills
Strong customer service skills
Ability to understand and translate the voice of business customers
Strong negotiation, presentation and reporting skills
Highly organized with strong attention to detail
Advanced proficiency in Microsoft Office Suite and Microsoft Visio
Demonstrated ability to take initiative and embrace change
Extensive knowledge of business analysis best practices and methodologies
Must have a valid driver's license

Nice To Haves

Certifications/Licensures:(IIBA or PMI-PBA Certification)
Certifications/Licensures:(Lean Six Sigma Yellow Belt or Green Belt Certification)

Responsibilities

Assesses and measures current business processes utilizing a variety of collaborative techniques including interviews, process mapping, and working sessions.
Evaluates business needs, analyzes current processes, assists in evaluating alternatives, and recommends solutions.
Collaborates with business and information technology teams to ensure sufficient current and designed future state process documentation is captured, allowing technology development teams to successfully code and implement technology-enabled projects.
Develops strong relationships with stakeholders, and promotes company culture and service philosophy.
Supports assessing, prioritizing, and executing strategic projects.
Elicits business requirements utilizing a variety of collaborative techniques including interviews, work sessions, story boarding, and prototyping.
Facilitates requirements gathering sessions with business stakeholders; creates process flows and develops various requirements and other artifacts.
Measures and compiles reports on operational effectiveness and improvements introduced through technology or business process improvements.
Creates diagrams to include use cases, activity charts, and process flow diagrams.
Evaluates and determines level of effort and time required for solution delivery to ensure completion in a timely manner.
Assists with the development of test strategies, plans, scenarios and test cases.
Facilitates requirements reviews with business and information technology teams.
Identifies and assists in resolving issues, questions, and scope/requirement gaps quickly and effectively to enable delivery and support of applications.
Other duties and special projects assigned.
Utilizes standard templates to accurately and concisely write requirements specifications.
Conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Communicates changes, enhancements, and modifications of business requirements, verbally or through written documentation to project managers, sponsors, and other stakeholders to ensure understanding of issues and solutions.
Participates in design review and quality assurance testing of proposed solutions to ensure features and functions have been enabled and optimized.

Benefits

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation
RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty