Business Analyst

Hammes•Milwaukee, WI

About The Position

The Business Analyst will support Hammes’ business systems, reporting platforms, data initiatives, workflow automation efforts, and emerging AI initiatives. More specifically, this role will assist with Salesforce administration, business intelligence reporting, data analysis, data architecture, and process improvement projects. The Business Analyst will work closely with leadership, users, IT, and outside vendors to help improve data quality, strengthen reporting capabilities, support system adoption, and identify opportunities to use technology, automation, and generative AI to improve business processes. By nature of this role, the ideal candidate should be curious, analytical, detail-oriented, and eager to learn. While prior professional experience is helpful, this position is intended for someone who demonstrates aptitude through coursework, internships, projects, certifications, or hands-on experience with data, analytics, systems, AI tools, or software development.

Requirements

Bachelor’s degree in computer science, data science, data engineering, business analytics, management information systems, or a related field.
At least one year of relevant experience preferred; internships, academic projects, capstone projects, certifications, or comparable hands-on experience will be considered, as appropriate.
Foundational understanding of business systems, data analytics, databases, reporting tools, software development concepts, workflow automation, or related technology concepts.
Academic or hands-on exposure to data analysis, data modeling, database concepts, business intelligence, data visualization, data engineering practices, or machine learning concepts.
Exposure to common data, reporting, scripting, automation, or AI-enabled tools, such as Power BI, Tableau, SQL, Python, Salesforce, Power Automate, Power Apps, Microsoft Fabric, Dataverse, ChatGPT, Claude, Microsoft Copilot, or similar platforms.
Ability and willingness to learn new systems and tools, including reporting platforms, business systems, data architecture concepts, automation tools, and AI-enabled workflows.
Strong analytical and problem-solving skills with the ability to research issues, organize information, understand business needs, and develop practical recommendations with guidance.
Strong attention to detail and commitment to data accuracy, documentation, quality, and continuous improvement.
Effective communication and collaboration skills with the ability to work professionally with business users, leadership, IT, and vendors.
Ability to manage multiple tasks, ask thoughtful questions, accept feedback, and work in a fast-paced, team-oriented environment.
Curiosity and enthusiasm for learning new technologies, improving business processes, and applying data-driven thinking.
Proficient with Microsoft Office, including Word, PowerPoint, Outlook, and Excel.

Responsibilities

Supports the administration, maintenance, and enhancement of assigned business systems, including Salesforce, reporting platforms, data tools, automation solutions, and related applications.
Assists with Salesforce administration tasks, including user access, profiles, permissions, reports, dashboards, data updates, troubleshooting, documentation, and system configuration.
Helps develop and maintain reports, dashboards, datasets, and business intelligence assets that support leadership visibility, operational reporting, and business decision-making.
Supports data analysis and data preparation activities, including data extraction, cleanup, validation, reconciliation, transformation, and organization.
Assists with internal data initiatives, including data model development, dataflows, data warehouse or data lake projects, reporting documentation, and source-of-truth standards.
Works with business users and leadership to understand reporting needs, process challenges, data questions, and opportunities for system or workflow improvements.
Supports technology and process improvement projects by assisting with requirements gathering, process documentation, testing, deployment, training, and ongoing user support.
Assists with AI and automation initiatives by researching use cases, testing tools, documenting workflows, validating outputs, and identifying opportunities to reduce manual or repetitive work.
Serves as a developing resource for users by answering questions, preparing documentation, troubleshooting issues, and supporting adoption of systems and AI, reports, dashboards, workflows, and new tools.
Stays current on emerging tools and technologies related to Salesforce, Power BI, Tableau, Microsoft Fabric, Power Platform, generative AI, data analytics, and automation.
Performs other duties as required.