Business Analyst

Hard Rock Digital•United States, FL

1d•Hybrid

About The Position

Hard Rock Digital is building the best online sportsbook, casino, and social gaming company in the world. We are seeking a curious and pragmatic Business Analyst who thrives on variety and is energized by solving different problems across the business. This role involves ad-hoc initiatives across the company, working alongside Project Managers to deliver outcomes that matter. The ideal candidate asks "why" and "what if," can flex between deep analytical work and hands-on support, and cares about understanding the people impacted by the work.

Requirements

Proven experience as a Business Analyst working on varied initiatives (not just one domain / or development team)
Strong facilitation and stakeholder management skills
Ability to create clear, visual documentation that makes complexity simple
Experience working in cross-functional teams with both technical and non-technical stakeholders
Comfort with ambiguity and the confidence to ask hard questions
Track record of being deployed onto different projects and delivering value quickly
Requirements elicitation and management
Process mapping and analysis (tools agnostic, but experience of several tools eg. Miro, Lucidchart, Visio)
Data analysis and interpretation
Workshop design and facilitation
Documentation skills (clear, concise, fit-for-purpose)
Product thinking or UX research exposure
Change management or organizational design exposure

Responsibilities

Eliciting, analyzing, and documenting business requirements across diverse problem spaces
Creating process maps and workflows to visualize current and future states
Facilitating workshops and interviews with stakeholders to uncover needs and pain points
Translating business needs into clear, actionable specifications for technical and non-technical teams
Analyzing data to identify trends, gaps, and opportunities for improvement
Conducting stakeholder analysis and managing competing priorities with diplomacy
Creating user stories, acceptance criteria, and other artifacts that help teams understand what "done" looks like
Performing gap analysis between current capabilities and desired outcomes
Supporting business case development with research, analysis, and recommendations
Working across Tech, Product, Finance, HR, and Operations as needed
Context-switching effectively and picking up new domains quickly
Partnering closely with Project Managers, often acting as their analytical right hand
Stretching beyond traditional BA work to support the team and get things done