Business Analyst, Unclaimed Property

Ryan•Cedar Rapids, IA

1d•Hybrid

About The Position

The Business Analyst, Licensed Software, will liaise with solution stakeholders to gather information and analyze solution performance in order to capture business requirements and prioritize functionality enhancements, and contribute to future releases. The Business Analyst will interview solution users, solution owners, designers and developers and monitor industry best practices to collect, document and prioritize business requirements for communication to the solution team to drive product enhancements. This role requires a highly technical professional who understands system frameworks and architecture, and is comfortable translating between business and technical language. Duties and responsibilities, as they align to Ryan’s Key Results People: Establish relationships with solution stakeholders including external clients, internal clients (Ryan practice areas), and industry subject matter experts. Client: Interview stakeholders to understand the unclaimed property business process and how the solution integrates with and enables the business process. Document detailed unclaimed property business processes. Prepare business requirements based on stakeholder interviews to address solution gaps; prioritize requirements and discuss with solution owners. Establish relationships with product owners to understand system functionality and future design roadmap. Value: Analyze existing business and system processes and provide recommendations for improvement. Identify and document gaps between solution functionality and business processes where enhanced functionality, reporting or tax content could remedy those gaps. Use computerized spreadsheets, relational databases, word processing software, and computer programming software to perform job functions. Evaluate new product releases to confirm business requirements have been met; communicate product release information to stakeholders. Performs other duties as assigned.

Requirements

Possess excellent written and oral communication skills
Demonstrate strong interpersonal and consultative skills, and the ability to lead and facilitate business process discussions.
Demonstrate experience acquiring familiarity with complex technologies relatively quickly.
Be detail-oriented and capable of producing deliverables with a high level of accuracy.
Bachelor’s degree or Master’s degree from a four-year college or university.
2 to 4+ years of requirement gathering.
Extensive experience modeling business processes and producing process documentation in a software consulting or information technology role.
Have knowledge of unclaimed property taxes in the United States and Canada.
Intermediate knowledge of Microsoft® Word, Excel, PowerPoint, Microsoft® Project, Outlook, and Internet navigation and research.

Nice To Haves

Familiarity with software development lifecycles is preferred (SDLC, Agile, etc.).
Accounting, Tax, or Information Technology degrees are desirable.
Prior experience with unclaimed property software is highly desirable.

Responsibilities

Establish relationships with solution stakeholders including external clients, internal clients (Ryan practice areas), and industry subject matter experts.
Interview stakeholders to understand the unclaimed property business process and how the solution integrates with and enables the business process.
Document detailed unclaimed property business processes.
Prepare business requirements based on stakeholder interviews to address solution gaps; prioritize requirements and discuss with solution owners.
Establish relationships with product owners to understand system functionality and future design roadmap.
Analyze existing business and system processes and provide recommendations for improvement.
Identify and document gaps between solution functionality and business processes where enhanced functionality, reporting or tax content could remedy those gaps.
Use computerized spreadsheets, relational databases, word processing software, and computer programming software to perform job functions.
Evaluate new product releases to confirm business requirements have been met; communicate product release information to stakeholders.
Performs other duties as assigned.