Business Analyst Sr
About The Position
This role is focused on our Small Business products and the buildout of digital banking capabilities. We're looking for a curious, motivated professional who enjoys solving problems, collaborating with others, and learning how great products are built. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Nice To Haves
- Business Needs
- Business Processes
- Data Analytics
- Decision Making
- Management Reporting
- Prioritization
- Waterfall Model
Responsibilities
- Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
- Provides consultation to clients on business designs, problem solving and business analysis to support project management.
- Develops and maintains of all applicable policy and procedure documentation.
- Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
- Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
- Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
- May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
