Business Analyst – Shipping & Warehouse

NORSAT INTERNATIONAL INC•Richmond, BC

9d•Onsite

About The Position

As the Business Analyst – Shipping & Warehouse, you are responsible for supporting warehouse operations, inventory control, and system optimization. This role bridges operational execution (kitting, shipping, and receiving) with data analysis and system improvements to ensure accuracy, efficiency, and visibility across the supply chain.

Requirements

2+ years of experience working in Procurement, Supply Chain Management, Logistics Management for a multi-million dollar corporation
Experienced in the handling creating and preparation of shipping documents for international/domestic shipping
Knowledgeable of secure tariff rulings with Canada Customs and Revenue Agency
Experience using an ERP/MRP system in a manufacturing environment, preferably Microsoft Dynamics NAV

Nice To Haves

Formal training in Production Inventory Management, Supply Chain Management and/or Logistics Management an asset

Responsibilities

Oversee daily warehouse operations including kitting, shipping, and receiving to ensure accuracy and on-time fulfillment
Maintain and control inventory by ensuring accurate stock levels, proper transactions, and timely reconciliation
Monitor and improve inventory accuracy, including cycle counts, discrepancy investigation, and root cause analysis
Ensure correct material allocation and availability to support production and customer orders
Support the development and implementation of warehouse and inventory system improvements
Work with stakeholders to gather requirements, provide updates, and ensure systems meet operational needs
Create and maintain project and system documentation (e.g., SOPs, test plans, process flows)
Test and troubleshoot warehouse and business systems to ensure functionality and data integrity
Review current workflows and implement process improvements to enhance efficiency and reduce errors
Provide system and operational support to Production and Planning teams
Develop and monitor data quality metrics to ensure accurate reporting and decision-making
Collaborate cross-functionally to ensure alignment between warehouse, planning, and business operations
Perform other duties as assigned

Benefits

Paid vacation days
5 paid sick days
100% paid by employer comprehensive health benefits package including medical, dental, life & more (coverage varies)
RRSP program
Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations
100% reimbursed for job-related training
On-going training available
Flexible hours of work based on position
Employee Referral Program
Employee Award Program
Leisure areas in the office, employees are encouraged to have some fun! (i.e., ping pong table)
Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas