Business Analyst Senior - C&IB Business Technology Originations

PNC•Pittsburgh, MI

4d•Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analyst Senior within PNC's C&IB Business Technology Originations organization, you will support the CapitalStream commercial loan underwriting platform. This role partners closely with business stakeholders and technology teams to manage defects and enhancements, translate business needs into Agile user stories, and ensure effective delivery of system improvements that support commercial lending operations.

Requirements

Bachelor’s degree or equivalent work experience
5+ years of experience as a Business Analyst or similar role within technology or financial services environments
Strong experience gathering, documenting, and translating business requirements into Agile user stories
Demonstrated ability to manage multiple priorities and take ownership of work items from intake through delivery
Excellent written and verbal communication skills
Experience working cross functionally with business partners, developers, and QA teams
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Experience supporting commercial lending, loan underwriting, or originations platforms
Prior experience working with CapitalStream or similar commercial loan systems
Knowledge of related business areas such as BBLC, CBCU, AMG, or comparable banking lines of business
Familiarity with commercial operations platforms such as ACBS, ACLS, CLASS, or similar systems
Experience working in Agile or Scrum delivery environments
Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model

Responsibilities

Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
Review, prioritize, and manage incoming requests from multiple lines of business
Partner with business subject matter experts (SMEs) to elicit, analyze, and refine business requirements
Translate business requirements into clear, well structured Agile user stories, including current state, future state, business needs, and acceptance criteria
Present user stories to development and QA teams to ensure clarity, alignment, and effective execution
Facilitate cross functional discussions between business, technology, and testing teams
Clearly document complex concepts in a concise and actionable manner
Support Agile ceremonies and ongoing backlog grooming activities
Ensure solutions align with business goals, regulatory requirements, and platform capabilities
Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
Provides consultation to clients on business designs, problem solving and business analysis to support project management.
Develops and maintains of all applicable policy and procedure documentation.
Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service